In-Demand Security technician Jobs in Parramatta, Nsw

Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
11d
ICT Support Technician
XINYI TRADING PTY LTD —Hurstville NSW
- $80,000 a year
- Full-time
- Software troubleshooting
- Organisational skills
- In-person
Quick Apply
Site Service Technician
Rylock Pty Ltd —Alexandria NSW
- From $39.84 an hour
- Overtime
- Customer service
- Warehouse
- Construction experience
- Professional development assistance
Quick Apply
10d
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
13d
Enforcement Technician
Transport For NSW —Parramatta NSW
- $111,560 - $117,737 a year
- Weekend availability
- Communication skills
2d
Mobile Technician
Assurant —Auburn NSW
- Full-time
- AI
- Communication skills
- Parental leave
- Employee discount
12d
Maintenance Services Technician/Representative
Panasonic Avionics —Alexandria NSW
- $67,286 - $115,565 a year
- Weekend availability
- Engineering
- In-person
Quick Apply
Maintenance Services Technician/Representative (Contract - up to 6 months)
Panasonic Avionics —Mascot NSW
- $67,286 - $115,565 a year
- Contract
- Engineering
- In-person
Quick Apply
Field Technician
Sky Fuel Australia —Rosehill NSW
- Full-time
- Maintenance
- Electrical experience
- Welding
Quick Apply
Security Technician
Imperial Security & Fire —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Travel reimbursement
Quick Apply
Gate Automation Technician
ECS International Security —Parramatta NSW
- $90,000 - $130,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Fuel card
Quick Apply
Security Technician
Avtel —Sydney NSW
- Organisational skills
Graduate Lab Technician
Idealcorp —Smithfield NSW
- Full-time
- Laboratory
- Profit sharing
Field Services Audio Visual Technician
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Computer skills
Field Service Technician
ASI Solutions —Botany NSW
- Full-time
- Communication skills
- Parental leave
Quick Apply
Draftsperson
Harvey Norman —Taren Point NSW
- Full-time
- AutoCAD
- Sales
- Microsoft Office
Weapons Technician-Typhoon
Serco Plc —Sydney NSW
- Full-time
- Engineering
- Maintenance
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Sydney NSW
- Part-time
- SQL
- SharePoint
Quick Apply
Workshop Technician
Adaptalift Group —Seven Hills NSW
- Up to $40 an hour
- Full-time
- Mechanic experience
- Sales
- Forklift
- Fuel discount
Quick Apply
Security Systems Technician
Johnson Controls —Sydney NSW
- Full-time
- Schematics
- Communication skills

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Service Coordinator / Customer Support

Plustel
Seven Hills NSW

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Professional development assistance

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Telecommunication
Security
Communication skills

Full Job Description

About us:

Plustel is a growing Sydney-based company delivering Security, Data, Electrical, Communications, Video Conferencing, Audio Visual and I.T. services across Australia and New Zealand.

We specialise in coordinating installations, service jobs and national rollout projects for a broad range of clients. As our operations continue to grow, we are looking for a reliable and organised full-time Service Coordinator / Customer Support team member to join our office team.

This is a long-term opportunity for someone who enjoys working in a fast-paced service environment, communicating with customers and technicians, and helping keep jobs organised from booking through to completion.

Role Overview:
As a Service Coordinator / Customer Support, you will be responsible for assisting with customer communication, technician scheduling, job updates and general account support.

You will work closely with clients, technicians, suppliers and the wider Plustel team to ensure jobs are booked, followed up and completed smoothly. This role would suit someone who is organised, confident with email communication, professional on the phone and comfortable managing multiple customer requests at the same time.

Key Responsibilities:

Answering phone calls and responding to customer emails in a professional and timely manner
Liaising with clients, technicians and partners to coordinate service bookings
Building and maintaining strong client relationships through consistent communication and follow-up
Creating, updating and managing jobs using our job management system
Scheduling technician appointments and keeping customers updated on booking progress
Collating job notes, photos and updates from technicians and presenting them clearly to clients and partners
Contacting suppliers via phone and email to confirm pricing, availability and order hardware
Preparing spreadsheets, reports and basic data entry
Arranging couriers and tracking deliveries
Assisting with drafting quotes and invoices
Completing site inductions and compiling safety paperwork, including SWMS
Providing general administration and account support to the team

Preferred Skills and Experience:

Previous experience in customer service, scheduling, service coordination, administration or account support
Strong written communication skills, especially with customer emails
Professional phone manner and confident speaking with clients
Excellent organisational skills and strong attention to detail
Ability to manage multiple jobs, bookings and customer requests at the same time
Confident using Microsoft Outlook and Excel
Experience using ServiceM8, Monday.com or similar job management systems highly regarded
Ability to work well in a team and communicate clearly with technicians and clients
Bonus: Familiarity with telecommunications, security, electrical, I.T. or audio visual services
Training will be provided for our systems, processes, safety paperwork and industry-specific requirements

Benefits:

Full-time role with a growing national services business
Supportive team environment
Opportunity to develop skills in customer support, scheduling, operations and account coordination
Professional development assistance

Work Authorisation:

Australia work authorisation required.

Benefits:

Professional development assistance

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

security technician jobs in parramatta, nsw

Service Coordinator / Customer Support

ICT Support Technician

Site Service Technician

IT Desktop Support Engineer

Enforcement Technician

Mobile Technician

Maintenance Services Technician/Representative

Maintenance Services Technician/Representative (Contract - up to 6 months)

Field Technician

Security Technician

Gate Automation Technician

Security Technician

Graduate Lab Technician

Field Services Audio Visual Technician

Field Service Technician

Draftsperson

Weapons Technician-Typhoon

ICT System and Field Technician

Workshop Technician

Security Systems Technician

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