In-Demand Optimization manager Jobs in North Sydney, Nsw

Head of Transition and Transformation
Ericsson —North Ryde NSW
- Leadership
- Communication skills
Web Developers - ACCEPTING CVs
Popul8IT —Sydney NSW
- $500 - $1,200 a month
- Full-time
- Remote
- Computer Science
- Education
- Bachelor's degree
- Work from home
Head of Market Access ANZ
Viatris —Sydney NSW
- Full-time
- Medicine
- Health insurance
- Parental leave
6d
Workspace Experience & Operations Manager
JLL —Sydney NSW
- Financial services
- Leadership
- Communication skills
- Health insurance
- Parental leave
Senior Growth Manager - ROW Marketing
ThreeTrader —Sydney NSW
- Remote
- CRM software
- Marketing
Quick Apply
Workplace Manager, ANZ
Netflix —Sydney NSW
- Hospitality
- Management
SEO Manager
Sophiya Consultants —Sydney NSW
- Communication skills
Frontend Software Engineer, TikTok LIVE - Australia
TikTok —Sydney NSW
- Computer Science
- Bachelor's degree
- Software development
Product Manager
Fuku —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Agile
Quick Apply
Global Product Manager Trainee
SHOPLINE —Sydney NSW
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
Network Acquisition Manager, APAC
Cloudflare —Sydney NSW
- Data analysis skills
- Organisational skills
- AI
Quick Apply
Finance Systems Manager - 18 months contract
Advanced Navigation —Sydney NSW
- Contract
- ERP systems
- Manufacturing
- AI
Senior Program Manager , Marketplace Recruitment & Development (12-months contract)
Amazon Commercial Services Pty Ltd - F47 —Sydney NSW
- Full-time
- Master's degree
- Business Administration
- Business
- Commuter assistance
- Health insurance
4d
Senior Campaign Manager
Prezzee —Sydney NSW
- CRM software
- Leadership
- Work from home
- Parental leave
Quick Apply
Organisational Change Manager I 12 Month Fixed Term
Datacom —Sydney NSW
- Contract
- Hybrid work
Quick Apply
4d
Senior Agile Business Specialist
HCLTech —Sydney NSW
- Agile
- Communication skills
3d
Finance Manager- Emirates Wolgan Valley, a Ritz-Carlton Lodge
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Finance
- Analysis skills
7d
Senior Campaign Manager
Nearmap —Barangaroo NSW
- Full-time
- Remote
- Salesforce
- Construction experience
- AI
- Annual leave
- Parental leave
Quick Apply
4d
Digital Marketing Manager
Four Seasons —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
National Account Manager, Consumer Business Group
3M —North Ryde NSW
- Full-time
14d

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Head of Transition and Transformation

Ericsson -
North Ryde NSW

Apply Now

Job Details

Qualifications

Telecommunication
Leadership
Communication skills

Full Job Description

Join our Team

Join our Capability Transition team as Head of Service Transition and Improvement, a key leadership position driving successful service transitions and continuous improvement. You'll ensure operational readiness, governance, and performance excellence while working closely with customers and operational teams to deliver transformational outcomes.

What you will do:

Lead end-to-end service transition and transformation activities for new and transformed services into live operations
Establish and govern service transition frameworks, operational readiness criteria, and service acceptance processes
Act as primary interface for customers and stakeholders, ensuring alignment of expectations, milestones, and delivery outcomes
Drive continual service improvement initiatives focusing on service quality, operational efficiency, and customer experience
Ensure service performance is measured and reported against contractual commitments, SLAs, and business objectives
Lead root cause analysis, lessons learned, and improvement programmes from incidents and customer feedback
Coordinate cross-functional teams to achieve transition and improvement objectives
Gain customer acceptance of transitioned services and negotiate remediation plans where required
Champion process standardization, governance, and best practices across internal and customer teams
Support strategic transformation initiatives that enhance delivery resilience and business performance

The skills you bring:

Experience:
- Proven leadership in Service Transition, Managed Services Operations, or Operational Transformation
- 10+ years in mobile telecommunications operations, NOC, and service assurance environments
Key Competencies:
- Service transition governance and operational readiness management
- Continuous Service Improvement (CSI) and operational excellence methodologies
- Incident, change, problem, and service acceptance management
- Service performance management and customer reporting
- Process optimization and automation expertise
- Outstanding stakeholder management and communication skills
- Strategic thinking with customer-focused, results-driven approach
- Strong problem-solving and influencing capabilities

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Australia (AU) || Sydney

Job details: Service Improvement Lead

Job Stage: Job Stage 7

Primary Recruiter: Carolyn Larsen

Hiring Manager: Brad Adrian

Apply Now

Refine Your Search

optimization manager jobs in north sydney, nsw

Head of Transition and Transformation

Web Developers - ACCEPTING CVs

Head of Market Access ANZ

Workspace Experience & Operations Manager

Senior Growth Manager - ROW Marketing

Workplace Manager, ANZ

SEO Manager

Frontend Software Engineer, TikTok LIVE - Australia

Product Manager

Global Product Manager Trainee

Network Acquisition Manager, APAC

Finance Systems Manager - 18 months contract

Senior Program Manager , Marketplace Recruitment & Development (12-months contract)

Senior Campaign Manager

Organisational Change Manager I 12 Month Fixed Term

Senior Agile Business Specialist

Finance Manager- Emirates Wolgan Valley, a Ritz-Carlton Lodge

Senior Campaign Manager

Digital Marketing Manager

National Account Manager, Consumer Business Group

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