In-Demand Technical support Jobs in Docklands, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
10d
IT Support Technician
Microcel —Hoppers Crossing VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
6d
Technical Support Officer - Education
OZCOM TECHNOLOGY GROUP —Hoppers Crossing VIC
- From $34 an hour
- Part-time
- In-person
Quick Apply
5d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
L1 Desktop and Network Support
MNL Technologies —Melbourne VIC
- Part-time
- Customer service
- In-person
- Communication skills
Quick Apply
IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Working with children
- Communication skills
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Technical Support Engineer
Infocus Global Technologies —Melbourne VIC
- $22 - $35 an hour
- Part-time
- Engineering
- Research
- Bachelor's degree
Quick Apply
11h
IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
Technical Support Specialist
HCLTech —Melbourne VIC
6d
Desktop and Network Support Engineer.
Gems IT Solutions Pty Ltd —Melbourne VIC
- From $49,900 a year
- Hybrid work
- Microsoft Office
Quick Apply
Data Center IT Support Engineer-DCO Tech 3, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $79,423 - $99,423 a year
- 12 hour shift
- Computer Science
- AWS
- Associate degree
IT Project Administrator
Brandbank Group —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Employee assistance program
- Referral program
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- $120,000 - $150,000 a year
- Part-time
- Remote
- AWS
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
IT Technical Cloud Support Specialist
BYD Australia —Mulgrave VIC
- Bilingual
- Azure
- Management
14d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $25 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
System Administrators TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave

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technical support jobs near docklands, vic

Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
10 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

Technical & Network Support Technician

IT Support Technician

Technical Support Officer - Education

Specialist Technician - Technical Support to Schools Program (TSSP)

L1 Desktop and Network Support

IT Support Technician - Support Helpdesk

Desktop Support Officer

Technical Support Engineer

IT Support

Technical Support Specialist

Desktop and Network Support Engineer.

Data Center IT Support Engineer-DCO Tech 3, MEL - DCO

IT Project Administrator

Network Support Level 1

Technical Implementation & Support Engineer (APAC)

IT Technical Cloud Support Specialist

Part Time - Field Computer/IT Technician

Technical Support Engineer | Medical Devices

Associate Technical Support Engineer, Supercharger

System Administrators TSPV

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