In-Demand Student advisor Jobs in Monash University Vic

Sales Customer Support Advisor (Entry-Level), Mulgrave
Tesla —Mulgrave VIC
- Weekend availability
- Hospitality
- Sales
- Customer service
6d
Vacationer Program | T&T | Customer
Deloitte —Melbourne VIC
- Marketing
- Salesforce
- Research
- Parental leave
Student Enrolment Advisor
Keypath Education —Melbourne VIC
- Full-time
- Remote
- Sales
- Master's degree
- Communication skills
- Work from home
6d
Student Experience Advisor
EDU Corporate Services Pty Limited —Melbourne VIC
- Full-time
- Management
- University
- Communication skills
Quick Apply
4d
Admissions Advisors (Temp Contract)
LCI Education —Collingwood VIC
- $75,000 - $80,000 a year
- Weekend availability
- CRM software
- Management
- Sales
Quick Apply
Refugee Seasonal Clerkship 2026/2027
Russell Kennedy —Melbourne VIC
- Seasonal
13d
Seasonal Clerkship 2026/2027
Russell Kennedy —Melbourne VIC
- Seasonal
13d
Admissions Officer, CGA
Crimson Education —Melbourne VIC
- Hybrid work
- Sales
- Marketing
Learning Adjustments Advisor
University of Melbourne —Parkville VIC
- $5 - $86,943 a year
- Full-time
- Writing skills
- Health insurance
- Parental leave
6d
ACCESS RK Seasonal Clerkship 2026/2027
Russell Kennedy —Melbourne VIC
- Seasonal
13d
Associate Consultant - Expression of Interest 2027
Appian Corporation —Melbourne VIC
- Computer Science
- Salesforce
- Engineering
- Employee stock purchase plan
- Disability insurance
Quick Apply
Executive Assistant & Project Support Officer
RMIT University —Melbourne VIC
- $107,747 - $116,630 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- University
11d
Communications Advisor
RMIT University —Melbourne VIC
- Full-time
- Hybrid work
- Writing skills
- University
- Working with children
5d
Aboriginal and/or Torres Strait Islander Seasonal Clerkship 2026/2027
Russell Kennedy —Melbourne VIC
- Seasonal
13d
SEVR Youth Justice Advisor
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Working with children
- Education
- Bachelor's degree
6d
Melbourne Seasonal Clerkship Program 2026/27
Mills Oakley —Melbourne VIC
- Seasonal
13d
2027 | APEJ | Melbourne | Corporate Advisory | Summer Analyst
Goldman Sachs —Melbourne VIC
- Seasonal
- Bachelor's degree
- Internship
Minor Works Project Manager
RMIT University —Melbourne VIC
- $121,213 - $136,507 a year
- Full-time
- Hybrid work
- Management
- Research
- Analysis skills
9d
Senior Policy Advisor, Artificial Intelligence in Schools
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Analysis skills
- AI
11d
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
13d

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Sales Customer Support Advisor (Entry-Level), Mulgrave

Tesla -
Mulgrave VIC

Apply Now

Job Details

Internship
6 days ago

Qualifications

Hospitality
Sales
Customer service
Lead generation
Sales pipeline
Communication skills

Full Job Description

What to Expect

Open to Full-Time OR Part-Time (minimum 18 hours per week) employment.

The Sales Customer Support Advisor is an entry-level position designed for people who are new to customer service and looking to build a career in a fast-paced, technology-driven environment. As an Advisor, you will be the first point of contact for customers reaching out to Tesla through our digital and phone channels.

Your main focus will be on handling inbound communications, including phone calls, emails, and SMS messages, and responding to customers clearly, helpfully, and in a way that reflects the Tesla brand. You will not be managing a sales or delivery pipeline at this stage. Instead, this role is about learning the business, developing your communication skills, and supporting the broader Virtual Tesla Advisor team by taking on inbound customer enquiries.

On weekends, you will get hands-on experience by helping with customer-facing tasks such as test drives, delivery handovers, and events. You will not own a sales or delivery pipeline. Instead, you will support the team, learn the role, and build your skills in a fast-paced environment.

This is a great opportunity for someone who is enthusiastic, eager to learn, and passionate about Tesla's mission to build a world of amazing abundance.

What You'll Do

Inbound Phone Support

Answer inbound phone calls from Tesla customers in a friendly, professional, and helpful manner.
Listen carefully to customer enquiries and provide accurate information or direct them to the right team.
Handle a variety of customer questions, including enquiries about Tesla products, orders, and ownership.
Ensure every customer interaction reflects Tesla's values and commitment to a great experience.
Take clear and accurate notes on customer interactions and update systems accordingly.

Email and SMS Response

Respond to inbound customer emails and SMS messages in a timely and professional manner.
Ensure written communication is clear, on-brand, and tailored to the individual customer's question or concern.
Follow up with customers where needed to ensure their enquiry has been fully resolved.
Manage a shared inbox or communication queue, prioritising responses based on urgency and customer needs.
Escalate complex or unresolved enquiries to a senior Virtual Tesla Advisor where appropriate.

Customer-Facing Activities

Help run test drives at the showroom or events, making sure customers feel welcome and safe.
Assist with delivery handovers by preparing vehicles and supporting customers on their delivery day.
Support lead generation at pop-up events and weekend activities by talking to people and collecting contact details.
Work as part of the team to create a positive experience for every customer.

Learning and Development

Complete Tesla's onboarding training to build a solid understanding of our products, services, and systems.
Learn how to use Tesla's internal tools and CRM systems to manage and record customer interactions.
Shadow senior Virtual Tesla Advisors to understand how the broader sales and delivery process works.
Take part in regular team check-ins, coaching sessions, and product knowledge updates.
Actively seek feedback and take steps to continuously improve your performance and skills.

What You'll Bring

You do not need prior experience in sales or the automotive industry. What matters most is your attitude, your willingness to learn, and your ability to connect with people.

Ability to work at least 18 hours across 3 shifts, Monday to Friday and occasional weekends during busier periods
Currently studying or recently finished studies (university, TAFE, or equivalent).
A genuine passion for technology, innovation, and Tesla's mission.
Strong verbal and written communication skills in English, with an ability to adjust your tone based on the customer.
A positive, can-do attitude and the ability to stay composed in a busy environment.
Good attention to detail and the ability to manage multiple tasks at once.
Comfortable working both independently and as part of a collaborative team.
Reliable and punctual, with a strong sense of personal accountability.
Basic computer literacy and a willingness to learn new systems and tools quickly.
Right to work in Australia (including student visa holders with valid work rights).
Previous customer service, retail, or hospitality experience is a plus

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

student advisor jobs in monash university vic

Sales Customer Support Advisor (Entry-Level), Mulgrave

Vacationer Program | T&T | Customer

Student Enrolment Advisor

Student Experience Advisor

Admissions Advisors (Temp Contract)

Refugee Seasonal Clerkship 2026/2027

Seasonal Clerkship 2026/2027

Admissions Officer, CGA

Learning Adjustments Advisor

ACCESS RK Seasonal Clerkship 2026/2027

Associate Consultant - Expression of Interest 2027

Executive Assistant & Project Support Officer

Communications Advisor

Aboriginal and/or Torres Strait Islander Seasonal Clerkship 2026/2027

SEVR Youth Justice Advisor

Melbourne Seasonal Clerkship Program 2026/27

2027 | APEJ | Melbourne | Corporate Advisory | Summer Analyst

Minor Works Project Manager

Senior Policy Advisor, Artificial Intelligence in Schools

Team Leader, Course Advisor (International)

I want to receive the latest job alert for student advisor in monash university vic

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