In-Demand Testing Jobs in Sa

Computer Support Specialist I
Gaming Laboratories International —Greater Adelaide SA
- Full-time
- Writing skills
- Microsoft Office
- Bachelor's degree
3d
Administrative Support - Document Specialist (ENTRY LEVEL)
Gaming Laboratories International —Greater Adelaide SA
- $30.76 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Desktop Support Officer
Axiom Technologies —Greater Adelaide SA
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Vacationer Program | T&T | Cyber
Deloitte —Greater Adelaide SA
- Computer Science
- Internship
- Communication skills
- Parental leave
Aircraft Refueller - Adelaide Airport
Viva Energy Australia —Adelaide Airport SA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Sample Preparer
ALS —Pooraka SA
- Full-time
Trainee NDT Technician (Jr. Inspector)
SGS —Wingfield SA
- Full-time
- No experience needed
- Parental leave
Quick Apply
Trainee Geotechnical Laboratory Technician - Adelaide
WSP Australia —Adelaide SA
- Urgently hiring
- Laboratory experience
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- On-the-job training
Vacationer Program | T&T | Human Capital HR Tech Implementation
Deloitte —Greater Adelaide SA
- Business
- Internship
- Communication skills
- Parental leave
Software Engineer
Police HomeCare —Greater Adelaide SA
- $80,000 - $86,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Field Technician – Telecommunications & Networking
PSC Consulting —Adelaide SA
- $90,000 - $110,000 a year
- Hybrid work
7d
Graduate Program | T&T | Human Capital
Deloitte —Greater Adelaide SA
- Full-time
- Business
- Communication skills
- Parental leave
Application Support Analyst
BAE Systems —Streaky Bay SA
- Full-time
- Hybrid work
- Oracle
- SQL
Software Engineer - Myriota
Myriota —Adelaide SA
- From $12,080 a month
- Full-time
- Computer Science
- AWS
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Process Operator - Weekend Night Shift
PepsiCo —Regency Park SA
- Weekends only
- Manufacturing
- Parental leave
Production Operator - Weekend Shift
PepsiCo —Regency Park SA
- Weekends only
- Heavy equipment operation
- Manufacturing
- Health insurance
Pathology Collector
Healius Corp. —Mount Barker SA
- Laboratory
- Laboratory experience
- Bachelor's degree
- Health insurance
- Employee assistance program
9d
Pipe Testing and Flushing Technician (Pipe Fitter)
BAE Systems —Osborne SA
- Full-time
- Schematics
- Cleaning
- Communication skills
Field Tester
Adbri Concrete —Birkenhead SA
- Full-time
- Computer skills
- Communication skills
- Outdoor work

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Computer Support Specialist I

Gaming Laboratories International -
Greater Adelaide SA

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Writing skills
Microsoft Office
Bachelor's degree
Driver Licence
Help desk
Information Technology

Full Job Description

Gaming Laboratories International (GLI) has an opportunity within our global Information Technology team based out of our Adelaide, Australia location. The Computer Support Specialist is a critical member of our service desk team responsible for exemplifying our culture, assisting customers with problems, and assigning correct technicians to service calls. Your primary responsibility is to support our APAC Offices, but as your skills grow, you will be able to support team members around the world.

Who We Are…

Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems since 1989. A major part of what we do is test and certify gaming devices and systems. Our clients are gaming regulators, suppliers and operators in over 700 jurisdictions around the world. We are proud of our stability and our history of world-class customer service delivery to those jurisdictions worldwide. We operate in multiple countries including Australia, USA, Canada, Netherlands and many more.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment.

Gaming Laboratories offer:

Competitive salaries, including annual salary reviews
Top-notch benefits, including employee of the month and anniversary awards
Ongoing training & professional development opportunities
Opportunities for career enhancement

What You Will Accomplish Here…

This is a fast-paced, dynamic position and an ideal fit for someone who loves learning, loves to serve, thrives on wearing many hats to support others, and ultimately optimize our productivity. You will have an opportunity to troubleshoot issues and provide users with self-service knowledge on all applications, including desktop and laptop systems, connectivity issues, voice issues, software, and video conferencing applications. You will also be able to collaborate with peers to complete helpdesk tickets, emails, and phone calls to ensure timely responses to all users.

Duties and responsibilities include, but are not limited to:

Provide hardware break-fix services for technology equipment and prepare equipment for replacement, or onboarding
Work in-person and remotely with end users to resolve basic IT, basic copier/printer, or network related issues
Work with other teams to resolve issues
Escalate pertinent calls to the relevant IT team members and manage tickets to assure timely resolution
Support asset and inventory management activities
Utilizing our Service Desk ticketing system to document work, progress, and resolutions
Ensuring ticket work notes are updated in a timely manner
Answer multiple incoming tickets, emails, chats, and text messages from end users
Meet response requirements during the ticket life cycle
Complete and close out of all tickets by proofreading tech notes, and verifying for accuracy and completeness
Write documentation and train our global end users
Monitor daily activities making sure calls are being handled in a timely manner

Experience, Education, Skills, and Credentials:

Bachelor’s degree in information technology or a related technical discipline is required. However, certifications, formal training, experience, or demonstrated competency may be evaluated and considered in lieu of the educational requirements
2-4 years of experience supporting customers in a business environment
Experience in a help desk, service desk, IT support role is a huge plus
Must possess relevant technical skills/certifications in the systems or area specified by management
Requires reliable transportation and active driver’s license and ability to travel.
Must be proficient in troubleshooting problems and communicating and documenting solutions in writing and orally
Experience in working in end user environments, server rooms and communications rooms
Must have a good understanding of Microsoft Windows, and Microsoft Office applications
Must be able to assist in troubleshooting issues and understand network terminology
Must have a working knowledge of network topology and remote access devices
Ability to adapt from business to technical communication according to the audience is required
Must have the ability to assess a situation quickly and help arrive at the best beneficial resolution for all parties involved
Must have the ability to write professional reports and other business correspondence
Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position
Must have the ability to handle and organize multiple projects and deadlines
Must demonstrate a high degree of attention to quality, details, and correctness

Location: This is an in-person, full-time position based out of Adelaide, south of the CBD.

Schedule: Normal hours are Monday through Friday, 37.5 hours per week

Travel: Minimal to no travel is required.

This advertisement should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

GLI is an Equal Opportunity Employer

Apply Now

Refine Your Search

testing jobs in sa

Computer Support Specialist I

Administrative Support - Document Specialist (ENTRY LEVEL)

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Desktop Support Officer

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Aircraft Refueller - Adelaide Airport

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Software Engineer - Myriota

Process Operator - Weekend Night Shift

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Pathology Collector

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I want to receive the latest job alert for testing in sa

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