In-Demand Team leader claims process Jobs in Caboolture Qld

Team Leader Claims Process
Auto & General Holdings —North Lakes QLD
- Financial services
- Leadership
- Communication skills
- Parental leave
- Employee discount
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Process Analyst
Auto & General Holdings —North Lakes QLD
- Temporary
- Bachelor's degree
- No degree
- Business
- Work from home
- Parental leave
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Team Leader - Claim Specialists
Auto & General Holdings —North Lakes QLD
- Customer service
- Leadership
- Communication skills
- Parental leave
- Employee discount
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Home Procurement & Supply Administration Officer
Auto & General Holdings —North Lakes QLD
- Administrative experience
- Business Administration
- Business
- Parental leave
- Gym membership
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Team Leader Optimisation
Auto & General Holdings —North Lakes QLD
- Temporary
- Writing skills
- Presentation skills
- Leadership
- Parental leave
- Employee discount
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Team Leader Technical Motor Claims
Auto & General Holdings —North Lakes QLD
- Management
- Leadership
- Parental leave
- Gym membership
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5d
Team Leader Settlements
Auto & General Holdings —North Lakes QLD
- Customer service
- Data analysis skills
- Leadership
- Work from home
- Parental leave
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Senior Motor Claims Consultant
Auto & General Holdings —North Lakes QLD
- Customer service
- In-person
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Major Event Response & Quality Assurance Manager
Auto & General Holdings —North Lakes QLD
- Management
- Bachelor's degree
- Financial services
- Parental leave
- Employee discount
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Delivery Lead
Auto & General Holdings —North Lakes QLD
- Communication skills
- Parental leave
- Gym membership
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Case Manager
Auto & General Holdings —North Lakes QLD
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
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8h
Team Leader Desktop Home Assessing
Auto & General Holdings —North Lakes QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
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Technical Assurance Consultant
Auto & General Holdings —North Lakes QLD
- Communication skills
- Parental leave
- Employee discount
Quick Apply
7d
Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Head of Change Delivery - Motor
Auto & General Holdings —North Lakes QLD
- Management
- Analysis skills
- Presentation skills
- Parental leave
- Employee discount
Quick Apply
Change Delivery Manager
Auto & General Holdings —North Lakes QLD
- In-person
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Head of Moderate Home Claims
Auto & General Holdings —North Lakes QLD
- No degree
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Business Performance Lead
Auto & General Holdings —Mango Hill QLD
- Microsoft Excel
- SQL
- Financial services
- Free parking
- Parental leave
Quick Apply
Disputes Consultant Recoveries
Auto & General Holdings —North Lakes QLD
- Customer service
- Conflict management
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Optimisation lead
Auto & General Holdings —North Lakes QLD
- In-person
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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Team Leader Claims Process

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Employee rewards program
Parental leave
Employee discount
Paid volunteer leave
Insurance services

Qualifications

Jira
Data modelling
Business analysis
Confluence
Financial services
Leadership
Communication skills

Full Job Description

About the Role

This is a leadership opportunity where you will do more than manage. You will inspire, influence, and transform.

As the team leader, you will provide guidance to a team of skilled professionals to evolve process standards, deliver impactful improvement projects, and set clear operational targets across Claims & Assessing to ensure process management excellence is embedded across the business.

Position Accountabilities

You will be responsible for leading and guiding your team to:

Partner with business stakeholders to understand business strategy whilst generating innovative ideas for achieving desired business outcomes.
Build and maintain subject matter expertise in the Process Analysis practice, including coaching, mentoring, and ownership of the C&A Process Management Framework, processes, tools, and techniques.
Monitor and report on the process analyst team's outputs and delivery.
Motivate and evaluate the team in alignment with an internal capability & leadership framework.
Ensure effective working relationships for the team across the technology delivery teams.
Participate effectively in daily stand-ups, sprint planning meetings, retrospectives, and release planning meetings.
Lead the A&G process management community to ensure organisational alignment and consistency in Process Management.
Maintain effective stakeholder relationships that deliver capability uplift across C&A in understanding and advocating process management techniques and approaches to deliver improved business outcomes.

What experience you’ll bring;

Strong leadership skills and demonstrated experience managing and developing people.
Demonstrated experience in business process analysis and modelling (BPMN), including As-Is/To-Be process mapping and data models.
Experience with industry-standard process frameworks, taxonomies, and governance models.
Demonstrated process improvement experience.
Demonstrated ability to effectively engage stakeholders across organisational functions.
Excellent communication skills, both written and verbal.
Experience with BIC or similar BPM tool/s.
Experience with Atlassian tools – Jira & Confluence.
Experience in the General Insurance industry or Financial Services, or other heavily regulated industries.
Familiarity with APQC and/or other process architecture frameworks.
Lean Six Sigma Black Belt, or other process improvement qualification (desirable)

The Benefits of working with us;

Flexible Location – Work from our Toowong, Kawana or North Lakes offices.
Extra leave - enjoy a paid 'ME' day and one paid volunteer leave day each year, plus the option to purchase up to two additional weeks of leave
Paid parental leave - We support our new parents with paid parental leave and other benefits.
Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You’ll receive discounts on Budget Direct insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

About Us:

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

team leader claims process jobs in caboolture qld

Team Leader Claims Process

Process Analyst

Team Leader - Claim Specialists

Home Procurement & Supply Administration Officer

Team Leader Optimisation

Team Leader Technical Motor Claims

Team Leader Settlements

Senior Motor Claims Consultant

Major Event Response & Quality Assurance Manager

Delivery Lead

Case Manager

Team Leader Desktop Home Assessing

Technical Assurance Consultant

Investigations Coordinator

Head of Change Delivery - Motor

Change Delivery Manager

Head of Moderate Home Claims

Business Performance Lead

Disputes Consultant Recoveries

Optimisation lead

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