In-Demand Collection agent Jobs

Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
Oaks Hotels —Brisbane QLD
- $34 - $48 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
10d
Guest Service Agent - Rydges Pit Lane
EVT Group —Tailem Bend SA
- Customer service
- Communication skills
- Hotel experience
- Parental leave
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Clients Case Specialist
Y-Axis Immigration and Education Services Pty Ltd —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
5d
Night Guest Service Agent
Oaks Hotels —Sydney NSW
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
9d
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent - Rydges Kalgoorlie
EVT Group —Kalgoorlie WA
- Morning shift
- Hospitality
- Customer service
- Communication skills
- Parental leave
Customer Credit Agent
Ampol Group —Alexandria NSW
- Contract
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Guest Service Agent - QT Newcastle
EVT Group —Newcastle NSW
- Full-time
- Resort
- Parental leave
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
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Customer Service Agent - Hardship
Probe CX —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
10d
Recruitment Officer
Waymark Hotels —Fortitude Valley QLD
- Full-time
- Remote
- Administrative experience
- Recruiting
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Guest Service Agent - Atura Blacktown
EVT Group —Prospect NSW
- Resort
- Parental leave
Casual Guest Service Agents & Night Guest Service Agents
Oaks Hotels —North Ryde NSW
- $32.31 - $45.24 an hour
- 8 hour shift
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Operate Lead
Deloitte —Melbourne VIC
- On call
- Master's degree
- AWS
- AI
- Parental leave
8d
Sales Agent
GRUPO GRIFFIN CERAMICA LLP —Remote
- Remote
- Microsoft Excel
- Bachelor's degree
Quick Apply
Guest Service Agent - Rydges Parramatta
EVT Group —Rosehill NSW
- Communication skills
- Resort
- Office experience
- Parental leave
9d
Outbound Call Agent
Wellness Department —Hurstville NSW
- $24.99 - $30.00 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
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Quick Apply
Guest Service Agent - The Capitol Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
9d

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Night Guest Service Agent

Queens Wharf Residences
Brisbane QLD

Quick Apply

Job Details

Part-time
$26.70 - $40.05 an hour

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Queens Wharf are looking for a part-time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shifts Details:

Minimum 16 hours per week
Shift times: 8.15pm to 6.45am (subject to change)

Hourly Rates (excluding superannuation):

Monday - Friday: $26.70 per hour + penalty rates
Saturday: $33.38 per hour + penalty rates
Sunday: $40.05 per hour + penalty rates

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

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