In-Demand Brisbane airport Jobs

Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Freight Air Cargo Examination Officer- Brisbane
ISS —Brisbane QLD
- Part-time
- On-the-job training
- Employee assistance program
Airport Services Agent BNE
The Emirates Group —Brisbane QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
8d
Airport Reporting Officer
Compass Group Australia —Townsville QLD
- Full-time
- Analysis skills
- Free food
Cabin Crew Cairns (CNS)
Alliance Airlines —Cairns QLD
- Weekend availability
- Customer service
- English
- First Aid Certification
- Free parking
- Paid training
17h
Customer Service Officer
Andrews Airport Parking Brisbane —Hendra QLD
- $25.52 - $39.50 an hour
- Part-time
- Customer service
- In-person
- Annual leave
- Employee discount
Quick Apply
6d
Lounge Attendant
Plaza Premium Lounge —Brisbane Airport QLD
- $25.85 an hour
- Part-time
- Customer service
- In-person
- Travel reimbursement
- Free food
Quick Apply
8d
CAMPAIGN | Brisbane, Gold Coast & Redbank | Freight Air Cargo Examination Officer
ISS —Brisbane QLD
- Rotating roster
- On-the-job training
- Employee assistance program
6d
Cabin Crew Darwin (DRW)
Alliance Airlines —Darwin NT
- Weekend availability
- Customer service
- English
- First Aid Certification
- Free parking
- Paid training
17h
QantasLink Direct Entry First Officer
QantasLink —Sydney NSW
- $72,049 - $91,634 a year
- Full-time
- English
Quick Apply
Car Parking Officer - Customer Service Part Time
Andrew's Airport Parking —Westmeadows VIC
- $38.28 - $39.50 an hour
- Part-time
- Customer service
- In-person
- Annual leave
- Employee discount
Quick Apply
6d
Cabin Crew Townsville (TSV)
Alliance Airlines —Townsville QLD
- Weekend availability
- Customer service
- English
- First Aid Certification
- Free parking
- Paid training
14h
Full Time Athlete (Retail Associate) - Nike, Brisbane Airport DFO
Nike —Ascot QLD
- Weekend availability
- Customer service
- Merchandising
- Research
Car Wash & Shuttle Driver (Eagle Farm)
Simba Car Hire Brisbane Airport —Eagle Farm QLD
- $31.98 - $42.63 an hour
- Part-time
- In-person
- Employee discount
- Professional development assistance
Quick Apply
14h
Cook -Brisbane International Airport Lounge
Plaza Premium Lounge —Brisbane QLD
- $34.96 an hour
- 8 hour shift
- Cooking
- Organisational skills
- In-person
- Employee discount
- Free food
Quick Apply
18h
Warehouse Officer
South32 —McKinlay QLD
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
12d
Rental Sales Agent
Europcar —Brisbane QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Courtesy Bus Driver - Weekend ONLY
Andrew's Airport Parking —Mickleham VIC
- $38.28 - $39.50 an hour
- Weekends only
- Customer service
- In-person
- Annual leave
- Employee discount
Quick Apply
6d
Car Park Patrol / Car Park Attendant - Brisbane
Care Park Pty Ltd —Brisbane QLD
- Weekend availability
- In-person
- Communication skills
Quick Apply
13d
EOI - Airline Operations Roles
Texel Air Australasia —Ascot QLD
- Weekend availability
- Microsoft Office
- Analysis skills

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Guest Services Agent

Virgin Australia -
Brisbane QLD

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Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509780

Brisbane, QLD, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

brisbane airport jobs

Guest Services Agent

Freight Air Cargo Examination Officer- Brisbane

Airport Services Agent BNE

Airport Reporting Officer

Cabin Crew Cairns (CNS)

Customer Service Officer

Lounge Attendant

CAMPAIGN | Brisbane, Gold Coast & Redbank | Freight Air Cargo Examination Officer

Cabin Crew Darwin (DRW)

QantasLink Direct Entry First Officer

Car Parking Officer - Customer Service Part Time

Cabin Crew Townsville (TSV)

Full Time Athlete (Retail Associate) - Nike, Brisbane Airport DFO

Car Wash & Shuttle Driver (Eagle Farm)

Cook -Brisbane International Airport Lounge

Warehouse Officer

Rental Sales Agent

Courtesy Bus Driver - Weekend ONLY

Car Park Patrol / Car Park Attendant - Brisbane

EOI - Airline Operations Roles

I want to receive the latest job alert for brisbane airport

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