ANDREW’S MELBOURNE
Customer Service Officer
ABOUT OUR BUSINESS
Andrews Airport Parking is the largest off-airport parking company in Australia, approaching 30 years strong with locations in Melbourne, Brisbane, and Adelaide and a motto of delivering good old-fashioned service!
Excellent opportunities now exist for a Part-Time Customer Service Officer to join our team, located in Tullamarine, Melbourne. We are looking for team members who like to look after their customers, with a warm professional personality in this hands-on role.
THE ROLE, RATES AND ROSTERS
Customer service officers (CSO) are critical to our operation. Your role involves running our front counter alongside fellow CSOs, processing onsite customers and keys to their vehicles, phone reservations and enquiries, communicating with our shuttle bus drivers and yard officers and supporting those staff with their duties during breaks.
It’s an exciting and varied role, truly enjoyable for the right candidate!
In terms of rates and rostering:
- Saturday afternoon 130PM -1000PM - 8 Hours a week
- $38.28/hr - $39.50 after 6 month probation
FURTHER BENEFITS
- 5 weeks annual leave, pro rata
- Staff incentives + discounts, to reward your extra effort
- Active roles, you are always moving at Andrew’s
- Great company culture, with career advancement opportunities
SUCCESSFUL APPLICANTS WILL HAVE
- Fantastic customer service skills, with previous experience well regarded
- High presentation standards
- Confident driving vehicles of all shapes and sizes
- Enjoys a fast-paced environment
- A can-do attitude!
- Availability to work every Saturday 130PM - 10PM
- Current Police Check (or willingness to get one after interview)
- Driver Accreditation (or willingness to get one soon after employment)
You will enjoy this hands-on role. Varied, fast-paced and supported by a vibrant team to deliver great service for holidaying families, business and FIFO travellers alike.
If it sounds like you, please apply!
Pay: $38.28 – $39.50 per hour
Work Location: In person
