In-Demand Dnata Jobs | SimplyHired

Passenger Services Agent
dnata —Melbourne VIC
- Part-time
- Customer service
- Computer skills
marhaba Lounge Attendant
dnata —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Employee discount
13d
Storesperson
dnata catering and retail —Darwin International Airport NT
- Full-time
- Forklift
- Microsoft Office
- Warehouse
- Annual leave
Customer Delivery Driver (Airside Team)
dnata catering and retail —Canberra ACT
- Full-time
- Communication skills
6d
Customer Delivery Driver
dnata catering and retail —Perth Airport WA
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance program
2d
Rostering Clerk
dnata —Sydney Kingsford Smith Airport NSW
- Day shift
- Microsoft Word
- Microsoft Excel
- Computer skills
13d
Ramp & Baggage Agent
dnata —Pinkenba QLD
- Part-time
- Annual leave
- On-the-job training
15h
Chef
dnata catering and retail —Adelaide Airport SA
- $76,515 - $80,000 a year
- Full-time
- No degree
- Communication skills
- Kitchen experience
- Annual leave
12d
Unit Logistics Officer
dnata catering and retail —Mascot NSW
- Microsoft Excel
- Annual leave
- Employee assistance program
Catering Leading Hand
dnata catering and retail —Redcliffe WA
- Full-time
- Management
- Communication skills
- Kitchen experience
- Annual leave
13d
Diesel Mechanic (Vehicle Service Coordinator)
dnata catering and retail —Melbourne VIC
- On call
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Opportunities for advancement
Receiving Officer
dnata catering and retail —Mascot NSW
- ERP systems
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance program
Flight Assembly Supervisor
dnata catering and retail —Perth Airport WA
- Leadership
- Annual leave
- Employee assistance program
Administrator
dnata —Sydney Kingsford Smith Airport NSW
- Monday to Friday
- Microsoft Office
- Organisational skills
- Computer skills
Training & Compliance Coordinator
dnata catering and retail —Mascot NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Purchasing Officer
dnata catering and retail —Perth Airport WA
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Annual leave
- Employee assistance program
Catering Attendant - Holiday Casuals
dnata catering and retail —Ascot QLD
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance program
15h
Apprentice Chef
dnata catering and retail —Pinkenba QLD
- Rotating roster
- Culinary experience
- Communication skills
- Free parking
- Annual leave
12d
Data Analyst Food Menu & Design
dnata catering and retail —Ascot QLD
- Contract
- Microsoft Excel
- ERP systems
- Annual leave
- Employee assistance program
Standards & Training Document Specialist
dnata catering and retail —Ascot QLD
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave

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Passenger Services Agent

dnata -
Melbourne VIC

Apply Now

Job Details

Permanent | Part-time

Qualifications

Customer service
Computer skills

Full Job Description

Ever dreamed of working at the airport? This is your chance to join the world’s leading Ground Handler at Melbourne Airport!

As a Passenger Services Agent, you’ll work in a fast-paced team environment handling check-ins, passenger services, and gate duties while ensuring safety, compliance, and excellent customer service. You’ll also support smooth aircraft turnarounds and help deliver strong results for our airline clients.

The position available is Permanent Part time.

What You’ll Be Doing:

Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times
Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines In wheelchairs to and from aircrafts
Assisting passengers
- - During disrupted or delayed services
- - That require special assistance
  - In wheelchairs to and from aircrafts
Promote and maintain a positive company image (including grooming, behaviours and service)
Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance)
Comply with dnata Standard Operating Procedures and Policies

What We’re Looking For:

1 - 2 years’ experience in customer service-oriented role
Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service
Ability to handle baggage up to 32kg.
Ability to assist special needs passengers (including pushing wheelchairs to assist passengers)
Ability to work unsupervised at times and in a changing and fast paced team environment
High level computer skills
Motivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend

dnata is a leading global air services provider delivering safe, efficient and seamless ground handling services across Australia, including passenger services, ramp and baggage handling, and cargo operations across major airports nationwide. We support some of the world’s largest airlines, combining safety, efficiency, and teamwork to keep aircraft, freight, and passengers moving seamlessly.

Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of submitting your application, please consider your application unsuccessful on this occasion.

Apply Now

Refine Your Search

dnata jobs

Passenger Services Agent

marhaba Lounge Attendant

Storesperson

Customer Delivery Driver (Airside Team)

Customer Delivery Driver

Rostering Clerk

Ramp & Baggage Agent

Chef

Unit Logistics Officer

Catering Leading Hand

Diesel Mechanic (Vehicle Service Coordinator)

Receiving Officer

Flight Assembly Supervisor

Administrator

Training & Compliance Coordinator

Purchasing Officer

Catering Attendant - Holiday Casuals

Apprentice Chef

Data Analyst Food Menu & Design

Standards & Training Document Specialist

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