analyst

project manager

facility coordinator

associate project manager

facilities manager

It become increasingly apparent that Senior Management lack a substantive grasp of the economic realities in South Australia. Rather than address these complexities, they engage in deflection—employing corporate buzz words  and expressions of disbelief to divert attention from the operational disarray they have overseen.

The workplace culture has grown profoundly toxic. Merely entering the office feels demoralizing. There is no openness to improvement or innovation; employees who identify flaws or propose better methods are systematically dismissed, marginalized, or labeled as agitators. Those who do not conform to the prevailing “yes-man” mentality or who challenge the established narrative are subjected to unsustainable workloads. This deliberate overloading ensures they cannot meet client or organizational expectations, after which you are blamed for failures that are clearly systemic in nature.

Its deeply concerning that members of Senior Management may lack the competencies required for their roles. When confronted, they resort to dishonesty to protect themselves, while simultaneously undermining and insulting the intelligence of those they perceive as threats. This is not merely a failure of strategy—it is a failure of integrity and leadership.

On secondment to ANZ Bank most of the time
Reviewing Agile working by department and correcting non-agile practices through forums and workshops
Coordinating IT roll-outs against Real Estate strategy
Initiated new transformation programme in call centre
Worked on productivity initiatives in (Digital) New Products development
Also directed new Client development projects outside of ANZ, including HSBC (Sydney), Verizon, BP Oil, NAB and Telstra initiatives in Melbourne.
Held workshops and individual interviews with seniors of HSBC in Sydney and delivered Strategy Proposal, which resulted in them relocating.
Hardest part of the job was working alone as team was based in Singapore and Hong Kong (different time zones

PROS:  JLL is a strong brand, with a wide databank of international property information and access to new business through referrals from jobs completed elsewhere in the world

CONS:  Employee engagement is affected by excessive performance pressure resulting in poor innovation and staff retention.

I was overwhelmed when I was accepted to work at JLL but when I started, I was disappointed. I found the Manager to be not effective. She didn't read my Forms properly to notice that I had planned overseas trip. She blamed the Recruitment agency for telling me that I would be doing the morning shift only. She asked for help in the afternoons. Once I started, my Manager did not make any effort to give a Roster. She provided support for my colleague who had three children, saying she needs JLL's support. I found that discriminating.  I found  the work environment disappointing. My colleague gossiped all the time, talked too much and expected to be entertained during quiet times.
When I tried very hard to do the right thing by cutting my overseas trip short, instead of being grateful, I was told I was unreliable. I spent more money to come back earlier. I was told I was unreliable when I took Bereavement Leave.
I felt used, hired under false pretense. The building where I worked was wonderful, beautiful. I had high expectations working in that building but was sadly disappointed with JLL.

I was extremely very excited to work for JLL. However, my excitement was short lived because I inherited a portfolio that was a mess, the three previous APM did not know what they were doing and left shortly after they started. 

Management support was non existent, expect to have a week review of your performance.  The Operation Manager, who sole role or purpose in life is to bash your mental health very week and to ensure you don't get a pay rise.

During my stint with JLL, the issues that I have resolved is never acknowledged or appreciated. I am asked to take on more roles  of facilities management and responsibilities of the Property Manager.

It is just sad that JLL never practice what they preach, work life balance.


At JLL i was hired as a receptionist. Little did i know i was a Receptionist/Administratior/Accounts Payable/concierge/PA. This is why i say you get good training. They under pay Award rates here and their was no progression offered for me as i was not based in a head office. this is a place where you learn and leave as fast as you learn. Management and HR are horrible. Also very negative team enviroment. Unfortunatley not very tech savy managers.

What is the best part of working at the company?
Fairly flexible schedule.

What is the most stressful part about working at the company?
Upper management are book smart with no ‘real world’ experience.
They are unrealistic in their approach and expectations.

What is the work environment and culture like at the company?
They are such a big company, they have the attitude that they will spit you out and replace you.

What is a typical day like for you at the company?
It depends on the account you are on.

Happy to be at work daily. It is a friendly fun culture in office.
I learned how to manage customer and problem solving tactics.
Hardest part of the job is keeping  each individual happy in  side the office space with the friendly and professional approach it is not too hard.
Enjoyable part of the job is meeting and having a chat with all the clients and stakeholders and  positive getting the feedback from them.

JLL as a whole are good and consistently try to do the right thing, however their interview screening needs to be improved. One manager can, and will, destroy an amazing team culture. Overworked, underpaid, and consistently told you are not good enough - but these issues only begun once that manager did.  Prior to that excellent reviews and opportunities. Very sad to go, but felt i had no choice.

The role was high level technical responsibility with significant autonomy to achieve the well defined objectives. I was able build a team tailored to the need of providing technical support for the property managers. 

At first the EFM solved minor technical problems soon after my heading up the section we were managing complete building refits. 

There is a huge disconnect between senior management and onsite teams leading to a non-existent culture. Zero support from the business leaders.
Supporting teams do not communicate and provide limited value add to their clients.
Technologies lack integration and are difficult to navigate.
Would not recommend for young industry starters due to the culture.

Top Job Titles	Average Salary
Analyst 4 salaries reported	$67,500 per year
Project manager 3 salaries reported	$130,000 per year
Facility coordinator 3 salaries reported	$72,333 per year
Associate project manager 4 salaries reported	$98,625 per year
Facilities manager 3 salaries reported	$95,000 per year

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