assistant manager

team member

store manager

team leader

customer service representative

Boost Juice

A typical day of work at Boost Juice for me would usually start at 11am, when the store has already been open for the morning and I am taking over the afternoon shift. I firstly check the store is running as per normal and there are no immediate problems to be attended to. Following this, I count out and set up two till registers; one for myself and allocate the second to another staff member. I check stock levels, see if any products need to be prepared or collected from the storeroom without compromising the other operations in the store. After attending to customers at the till, I will count out, record and organise a delivery of cash takings from the morning shift to be sent to the bank. Throughout the day, each staff member's lunch break should be taken into account and appropriately timed according to the busyness of the sales as well as the specific hours of that person's shift. 8pm signals the closing of the shop for customers, from which I will allocate certain cleaning, sorting and replenishment jobs to staff members while I calculate and record the earnings and shop float for the day. The final task of the day is to shut down all electronics, lock the store and set the security system before ordering fruit stocks for the following day's delivery.

From this job I have learnt:
- How to multitask and prioritise tasks
- Financial and administrative operations of a small business
- How to effectively manage and oversee staff in achieving daily goals

Management was largely an autocratic system, with the franchisee nominating a small number of team leader to hold control of the store and other staff members.

Co-workers were of a similar age and living situation; balancing life between working and studying. The culture amongst the staff created an enjoyable and fun environment where everyone got along and held good spirits in the workplace.

The hardest part of the job was the stress that resulted from balancing multiple tasks simultaneously under very tight time constraints.

The most enjoyable part was the people I worked with and the fun working culture as a result of this.

Boost Juice has been a wonderful place to work at, however, certain circumstances has made me choose to advance in my position in another work place. 
After becoming a team leader/assistant manger, it has made me more disciplined and strict on the entirety of the stores management. I am able to keep every inch neat and tidy, as I am a perfectionist, and I have been slowly teaching each of my staff the same ropes. 
Working over a certain amount of time with limited staff has given me the determination to always keep everyone on their feet and multitasking, while still keeping customers always happy and pleased with their purchases. 
The hardest part of the job has definitely been the constant on-the-ball work ethic, I have always been ready for the long shifts, with lots of work and no rest, but at the end of the day, I haven't been able to please myself outside of work, as I will always be very tired from a fast paced shift.
The most enjoyable part of the job however, has definitely been the learning curve. It's been my first job as an adult, where I have been able to achieve many things I never thought I could. I have been given the opportunity to handle things in my own way, which has given the store certain benefits, and my team a new direction to always remember what I've taught them when I leave. I'm generally a very happy person, always bubbly and ready to be up or down depending on whom I need to help, and Boost has definitely been the perfect place for me to be myself.

Getting employed there was a great first time job experience, unfortunately getting employed here is similar to a honey moon. It starts off great and you having a great time, but not soon after everything starts to go bad and its not what you thought it was. Management at the store is poor and treatment of senior employees is worse to none, the manager is the daughter to the owner and doesn't get in trouble for anything. She cannot take any form of feedback without slapping it back into someone else's face  and is extremely bipolar in her treatment of employees, you essentially can't have an opinion unless its agreed upon by her. The culture is great and there are really good people to work with but unfortunately there are some sour lemons (boost joke) that make working there a real struggle. I for one have seen countless levels of favoritism and have seen many people come and go because they have been forced out by the manager, and if your not forced out its because they love you enough to promote you over others who are more qualified.

Boost Juice Highpoint is full of greatness and potential but is wasted in the way people employed are treated and how they go along doing things.

as a team leader at boost i was required to work mainly open or close shifts. this allowed me to grow as a leader and put my skills to use, though it came with challenges such as new learning experiences and obstacles. My work environment was very positive as i was surrounded by positive and friendly co workers. though i loved my job at Boost i encountered a few problems that made me question my position, whilst working i faced a rash that developed on my hands from working. others within the store had it to very minor degrees, though as i continues to work close and open shifts, submerging my hands into the sanitised and chemical waters i found that the rash spread across my entire hands and begun creeping towards my elbows. after months and months of continuously trying new creams and methods of trying to eradicate the rash nothing worked. i was left with hands that made me feel self conscious and embarrassed, the pigment in my skin had been removed from the rash affected areas drawing attention to it, after management at boost did not respond to the reports of rashes from multiple people across Australia i decided that it was time to say goodbye to Boost for my health and well being. i am sad to say good bye to Boost because they work environment was amazing and so were the people.

I was exploited during my time at Boost Juice, as it was my first job and I was barely 15 years old.

I was paid horribly, the owner, manager and my fellow employees were mean and rude and I was made to feel inferior.

I was asked to clean the entire outside of the bar alone, take out the rubbish which would be piled high in the store room and clean out the freezer every time I showed up to work. 

They would leave the store room on top of itself with so much rubbish until me or another "new girl" had her shift, and we would be left to clean up.

The freezer was to be cleaned every week, but they neglected to do it, and left it for me. 

I was blamed for things that were not my fault, such as a bucket of mango falling over because somebody else had overfilled the trolley and the girls would speak behind my back to one another.

They were also very unhygienic, and many of their fruits were mouldy. However, they would just cut off the fungus-infected parts and use the rest of the fruit.

If the fresh bananas were beyond brown, and bruised, they would use them in all drinks, even if the recipe says to use frozen bananas. This resulted in customers getting sick, and many drinks were returned.

Overall, the worst experience of my life.

I was hired part-time in December 2021 and was to complete unpaid online training. I was never given a code for the Point of Sale system that was linked to my name, only a temporary one. I was also never given a badge with my name on it, even after I was promised one, as all the other staff had them. 
My probation ended in January with one more shift left, as I "was not up to the standard they would expect at this point", which is fine, however, other employees and Team leaders were very often complimenting my ability to perform tasks efficiently. 
As I reflected, I realised that I was essentially a "Christmas Casual" as I was only hired for the busiest time of the year for 5 weeks, but as a part-time employee. The Point of Sale system and name badge are also indications of this practice. 
While I value the experience and acknowledge that what happened was inevitable, it was disheartening to get a job, only to be fired weeks later, just because they needed extra hands, and was not told of this beforehand. 
The other employees were some of the kindest people I have ever met and it was weird to just never see them again without saying goodbye. 

A typical day at work includes one four hour shift, due to personal conflicts with management. Involves part taking on store room runs, making and serving drinks, as well as serving customers via register.
I enjoy working and interacting with people, as long as it is in a great working environment with management that has some genuine care for their employees.
I have learned great customer service skills, as well as how to do banking and use a register.
The workplace culture is definitely different compared to other places because of the variety of people that work there, but more so the barrier that is currently upheld between the owners and team members.
The hardest part of the job is to properly fulfill the owners expectations with sales, when it is a struggle to do so without adequate training and assistance.
The most enjoyable part of the job is definitely interacting with people, whether it be other staff members or our customers as you have the chance to make their day just that little bit better with a smile.

I have worked as a team member and team leader. The pay is really good compared to other places, I was 18 and got $21.22. There is a big pay jump when you are 21 though to like almost $30/hr. It is a great place to work as in store environment and culture with great staff and music. Just if it is a quiet store it can be just the 2 of you with nothing to do or as a TL, you work by yourself. Another down side would be having to organise yourself if you are sick or need shift swapping. It can be really hard to get someone if you are sick, even if you ask staff from multiple stores. Recently, work tried to make me go to work while I was really sick because no one could take it. But if you have days you cant work and you put them in in advance, there is no problem at all. Also get 50% drinks only, i think depends on what store you work at. For team members, depending if it is a busy store or not, you may not get many shifts or get cancelled or pushed back to save labour.

A day working at Boost is like you're at a party and you're providing drinks, sort of like working at a club but instead of alcohol you're making smoothies and juices, it is the most fun I've personally ever had at a job. I've learnt that lip reading is a must when working on a weekend as its super hard to hear over the loud music and other people trying to talk over the music playing also to work really fast. Management is pretty good i guess, if you're not liked by the managers or the owner whats the point of working there in the first place.. it'll be like you dont even have a job. The hardest part about this job is how busy and how fast you'll have to work, if you know what you're doing your often left alone to run the store for a little while  and if it's busy and no one is there to help you're going to have to suck it up and push through the busy service because you're the only person that can help you at the time but the most enjoyable part is working with people that are around the same age as you and being able to get along with them

Specifically, my manager (store owner) was the reason for my bad thoughts on Boost. The staff created a fun atmosphere where we all enjoyed each other although my manager truly made most of if not all the employees want to quit. At one stage she made me have a full panic attack in the middle of the shopping centre and than proceeded to make me take orders off other people not even 3 minutes later. I couldn’t fault the other staff members, they were all genuinely nice people. I don’t know if it was specifically my store/s or most other stores having similar treatment by managers. One thing is that although I am available at all times. I rarely get anything over than 6 hours a week. Which truely isn’t a lot  of money as it is only a minimum wage job. I’m great full for the experience and all the people I’ve met but every single person at my store wants to quit but needs the money. This to me speaks volumes on why you probably shouldn’t work at boost juice.

Top Job Titles	Average Salary
Assistant manager 1 salary reported	$70,089 per year
Team member 6 salaries reported	$29.93 per hour
Store manager 3 salaries reported	$63,333 per year
Team leader 3 salaries reported	$50,000 per year
Customer service representative 1 salary reported	$45,328 per year

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