In-Demand Team leader Jobs

Team Leader, Collections (SA)
People's Choice Credit Union —South Australia
- Full-time
- Hybrid work
- Leadership
- Health insurance
- Employee assistance program
3d
Team Leader, Collections (QLD)
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Leadership
- Health insurance
- Employee assistance program
3d
Team Leader, Hardship (SA)
People's Choice Credit Union —South Australia
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Health insurance
- Employee assistance program
3d
Team Leader - Coonamble
NASCA —Coonamble NSW
- $78,547 - $78,548 a year
- Full-time
- Working with children
- Presentation skills
- Budgeting
Quick Apply
Team Leader, Hardship (QLD)
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Health insurance
- Employee assistance program
3d
Team Leader ( Cruiseabout)- Mandurah, WA
Cruiseabout —Mandurah WA
- Full-time
- Sales
- Customer service
- Health insurance
- Parental leave
Operations Manager/ team leader
Flower Lady garden ponds and irrigation —Port Douglas QLD
- $30 - $45 an hour
- Management
- Customer service
- Maintenance
- Profit sharing
- Professional development assistance
Quick Apply
7d
Distribution Centre Team Leader (Inbound)
Henry Schein Regional Trust —Eastern Creek WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
7d
Team Leader Training
Department of Justice —Canning Vale WA
- $105,167 - $114,938 a year
- Full-time
- Writing skills
- Working with children
- Gym membership
13d
Housekeeping Team Leader Airlie Beach | Careers | at Hotel Group
at Hotel Group —Airlie Beach QLD
- Full-time
Care Team Leader
Silverchain —Western Australia
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Health insurance
- Gym membership
Future Team Leader - Flight Centre Luxury - Brisbane, QLD
FC Collection —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Employee discount
SA FIFO Team Leader Housekeeping - RDV
Compass Group Australia —Greater Adelaide SA
- $86,957 a year
- Full-time
- Communication skills
- Parental leave
Team Leader - Operations
Sunset Superbowl - iPlay Australia —Toowoomba QLD
- $30 - $61 an hour
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Employee discount
Quick Apply
Team Leader Mental Health
WA Country Health Service —Kalgoorlie WA
- $124,516 - $128,795 a year
- Full-time
- Patient monitoring
- Working with children
- Leadership
14d
Production Team Leader
SPC Global Pty Ltd —Shepparton VIC
- Full-time
- Manufacturing
- Leadership
Quick Apply
Team Leader
Coles Supermarkets —Tweed Heads NSW
- Full-time
- Leadership
- Communication skills
- Time management
- Employee stock purchase plan
- Parental leave
Team Leader
NSW Department of Communities and Justice —Liverpool NSW
- $129,464 - $142,665 a year
- Call employer
- Management
- Employee assistance program
7d
Team Leader/Supervisor/Team members /party host
Croc's Playcentre —Kilburn SA
- $52,209.35 - $65,000.00 a year
- Working with children
- In-person
- Communication skills
Quick Apply
1d
iPlay Team Leader & Customer service attendant
iPlay Australia Group —Lidcombe NSW
- Weekend availability
- Supervising experience
- In-person
- Leadership
Quick Apply

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Team Leader, Collections (SA)

People's Choice Credit Union -
South Australia

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Job Details

Full-time
3 days ago

Benefits

Health insurance
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Leadership

Full Job Description

About the role- Permanent, Full-time & hybrid role, based out of our Adelaide Head Office.

At People First Bank, we understand that financial hardship can happen to anyone. That’s why our Customer Assist team is committed to helping customers navigate challenging circumstances with compassion, respect and practical solutions.

As Team Leader, Collections , you’ll lead a dedicated team committed to helping customers navigate challenging financial circumstances. Using your leadership experience and knowledge of collections, you’ll empower your team to deliver compassionate solutions that support customers while balancing business objectives and regulatory requirements.

Your key responsibilities will include, but are not limited to:

Leading and developing a high-performing Customer Assist team.
Providing real-time coaching, guidance, and subject matter expertise.
Managing escalated customer complaints and complex customer situations.
Ensuring negotiated payment arrangements are sustainable and tailored to customer circumstances.
Identifying operational risks and implementing effective mitigation strategies.
Managing workflow allocation to meet regulatory obligations and service level agreements.

About You:

You are an experienced a people-focused leader with a strong background in collections, hardship, or customer assistance within financial services. You thrive in fast-paced environments, enjoy developing high-performing teams, and are passionate about delivering positive customer outcomes within heavily regulated frameworks.

To succeed in this role, you’ll bring:

Strong knowledge of relevant legislation, regulatory requirements and industry best practice- with the ability to apply these in an operational environment.
Demonstrated success coaching, mentoring and developing team capability to achieve strong performance outcomes.
Excellent communication, stakeholder management and decision-making skills.
A customer-first mindset, strong problem-solving abilities, and a passion for driving operational excellence and continuous improvement.

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

Flexibility and hybrid working arrangements.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 customers and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by EOD Monday 22nd June 2026.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

Apply Now

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team leader jobs

Team Leader, Collections (SA)

Team Leader, Collections (QLD)

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