engineer

project engineer

delivery manager

customer service representative

team leader

Transurban

What is the best part of working at the company?
So far one of the best companies I've worked for. Still has its faults, but overall its been a great place to be

What is the most stressful part about working at the company?
Constant change - growing business. 

What is the work environment and culture like at the company?
Positive. I work with a great team - very supportive. Management is firm but fair.

What is a typical day like for you at the company?
I'm a shift worker...so we start early. Handover with the previous shift, followed by morning meetings. Each day presents different challenges. Always something new.

Everyday when you went to work you felt comfortable and people would say hello or good morning. I learnt better management of work and life, it was a good atmosphere. Management were for good and would help out in any way they could (i.e. if needed a day off, they would work to help).  My co-workers were great as many of them I started with from the beginning and I had 15 years of friendship. The hardest part was the early starts (6am) but I got used to this. The most enjoyable part of the day was lunchtime so we could all catch up for half an hour.

As a customer care assistance team member has an ability to contribute effectively provisions of services to customers and the implementation of policy, procedure and planned activities. Proven experience in administration/support/customer service. Effective at relationship management, handling client’s confidential correspondence and rendering marketing support. Good Communication, interpersonal and problem solving skills and high attention to details

What is the best part of working at the company?
Working night shifts positive attitude of management and the most help from the head personal than any company I've worked with 


What is the most stressful part about working at the company?
Getting repairs finished by time allocated each night 

What is the work environment and culture like at the company?
Is easy going but fast environment and  culture is positive

The people I worked with and met as a part of the project taught me many skills and included me in many forums. I enjoyed my time on the project, however it was time to move on after financial close of the development phase.

Transurban was a massive disappointment. You would think the industry leader with a monopoly on toll roads in Australia would have higher standards than they do. Low pay for shiftwork and management interested in pinching every penny and punishing people for raising issues.

Poor management with no people skills . The workplace culture is very poor. A lot of managers that do not understand the business. A lot of good people have moved on due to the culture.

My days at Transurban were always fun and a great environment to be in. I would have laughs with my staff and fellow colleagues. I became a good team leader after being an excellent data entry operator. The challenge about my job was i was too caring and sensitive to my staff as I was a good friend to some of them.

Great Place to work where in environment is quickly changing. They have a good work place and the people working at Transurban are really good.  Transurban is frequently looking to innovate in every aspect and they have one of the best tech stacks compared to the companies to its size.

Viewing number plates, adjudicating trips, nominating drivers, customer phone calls updating details. Ergonomic assessor, floor fire warden and Work, Health & Safety representative.

Top Job Titles	Average Salary
Engineer 3 salaries reported	$110,667 per year
Project engineer 3 salaries reported	$113,333 per year
Delivery manager 4 salaries reported	$171,250 per year
Customer service representative 4 salaries reported	$76,575 per year
Team leader 3 salaries reported	$106,667 per year

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