In-Demand Serco group Jobs

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Mobile Road Safety Camera Operator
Serco Plc —Swan Hill VIC
- Part-time
- Time management
- Employee assistance program
Reintegration Officer
Serco Plc —Wooroloo WA
- Full-time
- Communication skills
Correctional Officer
Serco Group —Adelaide SA
- $62 - $70 an hour
- Overtime
- No experience needed
- Communication skills
- Annual leave
- On-the-job training
Expressions of Interest - RSV Nuyina Maritime Crew
Serco Plc —Hobart TAS
- Research
Administration Support Officer-Acacia Prison
Serco Plc —Wooroloo WA
- Full-time
- Administrative experience
- Business
- Communication skills
- Free food
Health Records Administrator
Serco Plc —Lavadia NSW
- $68,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Administration Officer
Serco Plc —Wooroloo WA
- Part-time
- Microsoft Office
- Communication skills
12d
Emergency Management Advisor
Serco Plc —Murdoch WA
- Full-time
- CPR Certification
- Management
- No degree
10d
Case Planning Officer
Serco Plc —Lavadia NSW
- Full-time
- Case management
- Communication skills
- Referral program
13d
Medical Receptionist
Serco Plc —Campbell ACT
- Part-time
- Customer service
- Administrative experience
- Clinic
- Employee assistance program
Operations Clerk
Serco Plc —Lavadia NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
6d
Social Worker-Acacia Prison
Serco Plc —Wooroloo WA
- Full-time
- Bachelor's degree
- Social Work
- Free parking
- Free food
11d
Dispensary Technician/Pharmacy Assistant
Serco Plc —Holtze NT
- Full-time
- Employee assistance program
Store Person
Serco Group —Murdoch WA
- $30.93 an hour
- 8 hour shift
- Forklift
- Warehouse experience
- Time management
Health Clerk
Serco Plc —Holtze NT
- Weekend availability
- Administrative experience
- No degree
- Communication skills
- Free parking
Procurement Specialist
Serco Plc —Murdoch WA
- Full-time
- Organisational skills
- Business
- Communication skills
10d
HR Administrator
Serco Plc —Murdoch WA
- $34.43 an hour
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee assistance program
- Employee discount
3d
Contract and Compliance Officer
Serco Plc —Wooroloo WA
- Full-time
- Microsoft Excel
- Analysis skills
4d
Telehealth Nurse (Health Direct)
Serco Plc —Melbourne VIC
- Part-time
- No degree
- Work from home

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco group jobs

Customer Contact Officer

Mobile Road Safety Camera Operator

Reintegration Officer

Correctional Officer

Expressions of Interest - RSV Nuyina Maritime Crew

Administration Support Officer-Acacia Prison

Health Records Administrator

Administration Officer

Emergency Management Advisor

Case Planning Officer

Medical Receptionist

Operations Clerk

Social Worker-Acacia Prison

Dispensary Technician/Pharmacy Assistant

Store Person

Health Clerk

Procurement Specialist

HR Administrator

Contract and Compliance Officer

Telehealth Nurse (Health Direct)

I want to receive the latest job alert for serco group

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