In-Demand Senior customer service office Jobs

Senior Retail Customer Service Officer
Australia Post —Armidale NSW
- $73,560 a year
- Full-time
- Administrative experience
- Recruiting
Senior Administration & Customer Service Lead
Metcash —Alice Springs NT
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
- Parental leave
5d
Customer Service Manager
PROENERGY —Remote
- Remote
- Engineering
- Research
- Bachelor's degree
Quick Apply
7d
Executive Assistant and Administrative Support -Erindale College | Full-time Permanent
Education —Canberra ACT
- $86,750 - $93,416 a year
- Full-time
- First Aid Certification
- Business
6d
Customer Engagement lead
Kimberly-Clark —New South Wales
- Full-time
Senior Client Wellness Coordinator
Solis Wellness & Guidance Australia —Sydney NSW
- $88,000 - $112,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Health insurance
Quick Apply
Senior Customer Service Officer – Wilmar AgServices
Wilmar —Sarina QLD
- Sales
- Customer service
- ERP systems
4d
Admin Team Leader
Haz-Ed Services Pty Ltd —Wangara WA
- $85,000 - $95,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Construction
Quick Apply
4d
Senior Help Desk Administrator
Harris Scarfe —Victoria
- Full-time
- Hospitality
- Customer service
- POS
- Profit sharing
- Employee discount
4d
Customer Operations Manager
Open —Maroochydore QLD
- Full-time
- Hybrid work
- Management
- Customer service
- Data entry
- Work from home
- Parental leave
Quick Apply
4d
Senior Help Desk Administrator
Spotlight —Victoria
- Full-time
- Hospitality
- Customer service
- POS
- Profit sharing
- Employee discount
4d
FIFO Casual Site Administrators
Compass Group Australia —Western Australia
- $452 a day
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Senior Help Desk Administrator
Anaconda —Victoria
- Full-time
- Hospitality
- Customer service
- POS
- Profit sharing
- Employee discount
4d
Senior Customer Service
Nick Scali —Wetherill Park NSW
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free food
Quick Apply
BMA Village - Site Administrator
Compass Group Australia —Queensland
- $78,166 a year
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Specialist Senior Customer Engineer
Hitachi —Canberra ACT
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Customer Service and Data Coordinator
EACH —Campbelltown NSW
- $36.78 an hour
- Contract
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
12d
Senior Client Executive
NetApp —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Business development
- Analysis skills
- Annual leave
- Employee assistance program
Senior Service Delivery Coordinator
Downer Group —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
E-Commerce Customer Support & Fulfilment Coordinator
Southern Oasis Trading —Mulgrave VIC
- $56,537.28 - $70,471.48 a year
- Part-time
- Customer service
- Supervising experience
- Warehouse experience
Quick Apply

I want to receive the latest job alert for senior customer service office

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service office jobs near

Senior Retail Customer Service Officer

Australia Post -
Armidale NSW

Apply Now

Job Details

Full-time
$73,560 a year

Qualifications

Administrative experience
Recruiting

Full Job Description

About the opportunity

As our Senior Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of Australia Post’s 4,400 Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

The purpose of the position is to professionally assist in the management of operations in our postal outlet to achieve objectives, grow profitability, increase productivity and team engagement, whilst providing consistently high standards of customer service.

You’ll be

Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.
Have the ability to develop the skills and expertise of team members having worked in a customer-facing role which required effective and efficient resolution of customer complaints.
Assisting with managing back office processes, such as; stock inventory functions, conducting outlet balancing and audit functions.
The successful applicant will be nurtured with ongoing training and development in order to be set up for success.

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Be fit to lift up to 16kgs of mail regularly and stand for your shift.

How we’ll deliver for you

The salary commences at $73560 + 12% superannuation
We invest in you for the long-term, encouraging growth through development and training
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].

Apply Now

Refine Your Search

senior customer service office jobs

Senior Retail Customer Service Officer

Senior Administration & Customer Service Lead

Customer Service Manager

Executive Assistant and Administrative Support -Erindale College | Full-time Permanent

Customer Engagement lead

Senior Client Wellness Coordinator

Senior Customer Service Officer – Wilmar AgServices

Admin Team Leader

Senior Help Desk Administrator

Customer Operations Manager

Senior Help Desk Administrator

FIFO Casual Site Administrators

Senior Help Desk Administrator

Senior Customer Service

BMA Village - Site Administrator

Specialist Senior Customer Engineer

Customer Service and Data Coordinator

Senior Client Executive

Senior Service Delivery Coordinator

E-Commerce Customer Support & Fulfilment Coordinator

I want to receive the latest job alert for senior customer service office

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected