JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
Benefits:
18 weeks paid parental leave for Primary Carer after 6 months of service
Private Health Insurance Discounts
Gym & Wellbeing Discounts
Employee assistance program
Health & Beauty Discounts
Novated Lease for EV Cars
About the Role:
You will be responsible for the delivery of the Facilities Team’s services to operate and maintain the allocated portfolio, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures and processes.
It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.
Responsibilities include but not limited to:
Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works
Responsible for the delivery of customer and property services to a portfolio of buildings
Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio
Ensure compliance with regulations / requirements of client contract and all facilities procedures
Manage administration and organisation of information for analysis and presentation to senior management team
Assist with any duties as assigned by the Facilities leadership team on an as needs basis
Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement
Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account team.
Understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible
24-hour availability for emergency co-ordination and escalation management
Ability to work flexible hours to accommodate multiple time zones
What you will bring
Prior experience in facilities, property management, hospitality or related field preferred
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous
Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
Experience in front and back office processes is required with strong administration skills, preferably in the FM space
Strong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands
An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement
Proven ability to lead, mentor and develop technical teams
Strong conflict resolution and escalation management capabilities
Excellent stakeholder management across all organisational levels
Change management and process improvement expertise
What to expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Quoting job reference number LMREQ508671 .
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
