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Salesforce Engineer

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$113,574 - $125,720 a year
11 days ago

Qualifications

Salesforce

Full Job Description

Department of Customer Service

Reference number

req50969

Occupation

Information and Communications Technology

Work type

Full-Time

Location

Sydney City

Salary Information

113,574 - 125,720 + superannuation

Closing date

15 June 2026 at 10:00am

Role Title: Salesforce Engineer
Clerk Grade: 7/8
Employment Type: Temporary, Full-time until 31 December 2027
Remuneration: Salary range for Clerk 7/8 is $113,574 – $125,720 pa, plus superannuation and leave loading
We have dedicated office space in Sydney (McKell) , Parramatta or Gosford with hybrid and flexible working conditions available.

The Long Service Corporation is a standalone agency within the Department of Customer Services that reports directly to the Managing Director of Service NSW whilst maintaining its executive agency status.

About the team

The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry and contract cleaning industry, and is preparing to launch a third scheme for the community services industry (CSI).

You will join the Digital and Program Delivery team. The team is leading the delivery of new portable long service leave schemes, including the development and rollout of the systems and processes needed to administer them. In addition, this team is also responsible for ongoing improvement initiatives ensuring our current schemes and systems continue to evolve and improve.

This role reports to the Senior Salesforce Engineer (Clerk Grade 9/1 and works closely with delivery, business and operational stakeholders across LSC.

Your day-to-day

Design, build and enhance Salesforce solutions in line with established architecture, development standards and security controls.
Support the delivery of digital solutions across the full development lifecycle, including configuration, development, testing and deployment.
Collaborate with the Senior Salesforce Engineer and broader delivery team to implement system enhancements and platform improvements that meet business and customer needs.
Contribute to technical design discussions and provide input into solution options, risks and impacts.
Support system testing activities, including functional testing and defect resolution, to ensure quality and stability.
Assist with change implementation by adopting new Salesforce features, tools and best
Contribute to support models and documentation to promote operational consistency and effective knowledge transfer.

To be successful in this role you will demonstrate:

Hands-on experience delivering Salesforce solutions in a complex or enterprise environment.
Eagerness to expand your technical capability outside of the Salesforce ecosystem.
The ability to balance technical delivery with business and customer needs under guidance from senior engineers.
Strong collaboration skills, working effectively with technical and non-technical stakeholders.
A willingness to learn, adapt and contribute to continuous improvement initiatives in a fast-paced delivery environment.
Sound technical judgement in identifying issues, escalating risks and supporting long-term platform sustainability.

Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation

For enquiries relating to recruitment please contact Lauren Alcorn via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 15th June 2026 at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

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