In-Demand Red energy Jobs

Customer Initialisation Specialist
Red Energy —Cremorne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Parental leave
Quick Apply
Digital Analytics Specialist
Red Energy —Richmond VIC
- Full-time
- Hybrid work
- Analytics
- Health insurance
- Parental leave
Quick Apply
Field Sales Consultant
Red Energy —Broadbeach QLD
- Full-time
- Hospitality
- Annual leave
Quick Apply
Project Business Analyst - Finance
Red Energy —Richmond VIC
- $140,000 - $160,000 a year
- Contract
- Hybrid work
- Data analysis skills
- SQL
Quick Apply
Business Analyst
Red Energy —Richmond VIC
- $140,000 - $170,000 a year
- Contract
- Hybrid work
- SQL
- Agile
- Annual leave
Quick Apply
Digital Business Analyst
Red Energy —Richmond VIC
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Parental leave
Quick Apply

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Customer Initialisation Specialist

Red Energy -
Cremorne VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Parental leave

Qualifications

Customer service
Communication skills

Full Job Description

About us:

At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 15 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers.

The role:
As an Onboarding Specialist, you are the vital link between our high-energy sales teams and our new customers and ensure their journey starts on the right foot.

In this role, you will take ownership of sales verifications to ensure total accuracy before stepping in as a dedicated guide to lead customers through their onboarding journey.

Your schedule:
We operate on a rotating roster from Monday to Friday, between 8:00 AM and 8:30 PM. To ensure we’re there for our customers, you’ll also work one Saturday every four weeks (9:00 AM – 5:30 PM). When you work a Saturday, you’ll receive a dedicated weekday off in return.

What We Look For in You:
You don't need to be an energy expert yet - we’ll teach you that!

You'll ideally bring 12+ months experience within customer service in a fast-paced environment and be able to demonstrate:

The ability to multitask across various systems while assisting customers.
Excellent communication skills and a genuine customer-first approach.
A knack for building strong relationships with colleagues and customers.
A self-motivated attitude and a desire to learn and grow.

✨The Red Energy Perks:

Dedicated 14-day in-person training period with an additional 6 weeks of hands-on support.
Work life balance with 2 days work from home each week once you’ve completed your 8 weeks of training / additional support.
Earn a KPI-based bonus on top of your salary and celebrate success at our yearly Red Energy Awards night
We actively support your professional journey. Gain experience across different areas of the team to fuel your career development.
Exceptional 30 weeks of paid parental leave for primary carers. Plus, the option to purchase 4 weeks of additional annual leave (up to 8 weeks off every year!)

Ready to be a core member of a passionate team and create real impact - Apply now for our June start date!

Red Energy is committed to protecting your privacy and handles personal information in line with applicable data protection laws. To learn more, view our Privacy Collection Statement.

Quick Apply

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Customer Initialisation Specialist

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