Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
About the Opportunity
Bolton Clarke is seeking an experienced Employee Relations Business Partner to join a purpose-driven team and support leaders across a diverse workforce. This is a hands-on, high impact role where you’ll partner closely with leaders across multiple sites and services, providing expert ER and IR advice and managing a broad range of end-to-end case work in a complex aged care environment.
Joining a large, purpose driven not for profit with a national footprint, you’ll be part of a collaborative ER Services team which includes in house specialists and legal counsel to support complex matters. As part of the People & Culture team, you’ll work closely with other P&C portfolios to deliver on our people strategy objectives. If you enjoy working at pace, thrive on case management, and are passionate about supporting leaders to navigate people challenges while delivering quality care outcomes, this role offers scale, challenge and genuine purpose.
Key Responsibilities
- Act as the first point of contact for leaders on a broad range of employee and industrial relations matters, triaging and managing cases end to end
- Independently manage and prioritise a high volume of ER case work, including misconduct, performance management, grievances, investigations, and disciplinary processes
- Identify and escalate complex or high-risk matters, partnering closely with senior ER leaders and in house legal counsel
- Provide clear, practical advice to leaders on the application of policies, procedures, Awards, EAs and workplace legislation
- Ensure all ER matters are managed consistently, compliantly and with a strong focus on risk mitigation
- Maintain high-quality case documentation and contribute to insights on trends and outcomes across the organisation
We would love to hear from you if you have:
- Qualifications in Human Resources, Industrial Relations or equivalent experience
- Demonstrated experience in employee relations, industrial relations or HR case management
- Proven ability to manage high volume, end to end ER case work independently
- Strong working knowledge of employment legislation, Awards, EAs and HR policies
- Confidence advising leaders on complex people matters in a risk focused environment
- Sound judgment in triaging matters and knowing when to escalate complex or high-risk cases
- Excellent communication, documentation and stakeholder engagement skills
Experience in Aged Care or similar industry will be highly regarded
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Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries, please contact Troy Groves (
[email protected])
