In-Demand Client success manager Jobs

Client Success Manager (SMB / Mid-Market)
Intellect —Sydney NSW
- Remote
- Management
- Master's degree
- Bachelor's degree
- Health insurance
- Annual leave
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Client Success Manager
RFI Global —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
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Client Success Manager
Avetta, LLC —Newcastle NSW
- PMP
- Salesforce
- Microsoft Office
- Work from home
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Client Success Manager
Infiinty Group —Southport QLD
- $90,000 - $140,000 a year
- Weekend availability
- Remote
- Management
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Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
14d
Client Success Manager - Fintech
SS&C Technologies —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Health insurance
- Parental leave
Client Success Manager
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AI
- Gym membership
Quick Apply
Customer Success Manager
Deputy —Sydney NSW
- From $8,300 a month
- Full-time
- Sales
- Customer service
- Analysis skills
- Health insurance
- Dental insurance
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Client Success Manager (CSM)
InvestorHub —Melbourne VIC
- $110,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Parental leave
Quick Apply
Client Success Manager
Epic IT —North Perth WA
- Full-time
- Azure
- Epic
- AI
- Work from home
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Project Manager - Client Onboarding
Acquire Intelligence —Melbourne VIC
- Full-time
- CRM software
- PMP
- Salesforce
Account Manager Lead, Client Success (CSM)
FIS Global —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- Recruiting
- Employee stock purchase plan
- Health insurance
Customer Success Manager - Remote
Beehive Business Services (Demo) —Daisy Hill QLD
- $90,000 - $150,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Communication skills
Quick Apply
Customer Success Manager (Hybrid - Sydney)
Partnerize —Sydney NSW
- Contract
- Bachelor's degree
- No degree
- Wellness program
- Health insurance
Quick Apply
9d
Customer Success Manager (ANZ)
Ansarada —The Rocks NSW
- Full-time
- CRM software
- Financial services
- AI
- Health insurance
- Annual leave
Client Relationship Manager - Vic Mid-Market
Lenovo —Melbourne VIC
- Full-time
- CRM software
- Sales
- Master's degree
Customer Success Manager
blueAPACHE —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
4d
Customer Success Manager
Healthengine —Perth WA
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Wellness program
- Parental leave
Quick Apply
Client Relationship Manager
Flywire —Brisbane QLD
- Full-time
- Remote
- Management
- Marketing
- Analysis skills
- Employee stock purchase plan
Quick Apply
Customer Success Manager
VivaCity —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- CRM software
- AI
Quick Apply
10d

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Client Success Manager (SMB / Mid-Market)

Intellect -
Sydney NSW

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Job Details

Benefits

Birthday leave
Health insurance
Annual leave

Qualifications

Management
Master's degree
Bachelor's degree
Psychology
Business
Communication skills

Full Job Description

As a Client Success Manage you will play a key role in delivering our mental health benefits platform to small and mid-sized clients. You will be responsible for building strong client relationships, driving adoption, and ensuring programs are successfully implemented and supported. In addition, you will collaborate with our Enterprise CSMs by providing client success operations support for larger, complex accounts. This is a great opportunity for someone early in their client success career to gain direct account management experience while learning from senior team members.

What You'll Do

Manage SMB & Mid-Market Accounts
- Act as the primary point of contact for your assigned clients, building long-term relationships and ensuring satisfaction.
- Coordinate onboarding, delivery, and ongoing support for mental health programs.
  Conduct regular check-ins and provide timely updates to clients.
- Identify opportunities to improve utilisation and adoption of our platform.
Coordinate Delivery & Internal Collaboration
- Work closely with internal teams (clinical, product, sales, marketing) to resolve client issues and support program success.
- Ensure projects are delivered on time and to a high standard.
- Share feedback from clients to help inform product and service improvements.
Support Enterprise Accounts (CS Ops)
- Assist Enterprise CSMs with operational tasks such as:
- - PollEV setup for webinars.
  - Inputting client details into collateral and systems.
  - Preparing client-facing documents and materials.
  - Supporting live webinars or events.
Track & Report Success
- Monitor account health and engagement metrics.
- Contribute to insights and reporting that demonstrate ROI to clients.

Requirements

Based in Sydney (or nearby areas).
1–3 years of experience in client success, account management, project coordination, or another customer-facing role.
Bachelor’s degree in Business, HR, Psychology, or related field (Master’s degree is a plus but not required).
Strong organisational and time-management skills, with the ability to handle multiple accounts.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
Disciplined, hungry and eager to learn
Proactive, detail-oriented, and eager to learn in a fast-paced environment.
Familiarity with healthcare, HR, wellbeing, or benefits is a bonus.
Keen to join high performance team with huge growth potential
Passionate about health and wellbeing and making a real impact on 1000s of lives everyday

Benefits

Why You’ll Love Working With Us:

- Global company – work in a diverse environment with people from nearly 20 countries
- Generous leave policy – time off to rest and recharge
- Christmas week off – company-wide break during Christmas, separate from annual leave
- Birthday leave – enjoy a day off on your birthday
- Quarterly mental health days – one day off every quarter to focus on your wellbeing
- Flexible work arrangements – work in a way that suits your lifestyle and goals
- Work-life balance – a culture that values personal time and long-term wellness
- Medical coverage – comprehensive insurance for peace of mind
- Performance bonus – high performance is recognised and rewarded
- Development budget - annual allowance to support your professional development
- Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
- Socials and communities – regular non-work events/activities to connect and have fun together

Quick Apply

Refine Your Search

client success manager jobs

Client Success Manager (SMB / Mid-Market)

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Customer Success Manager (Hybrid - Sydney)

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