In-Demand Transformation Manage Jobs

Manager, Customer Solutions Engineering
dbt Labs —Remote
- $203,000 - $246,000 a year
- Remote
- SQL
- Communication skills
- Analytics
- Parental leave
Mid Level Program Support Officer (Digital Transformation Program)
PowerData Group Consulting —Darwin NT
- $480 an hour
- Analysis skills
- Organisational skills
- Communication skills
Quick Apply
Business Transformation Analyst
SkyCity Entertainment Group —Greater Adelaide SA
- Contract
- Communication skills
- Commuter assistance
- Health insurance
Infra Operations Manager/Support Lead
Pyramid Global Technologies —New South Wales
Customer Engagement lead
Kimberly-Clark —New South Wales
- Full-time
Delivery Manager
Accenture —Canberra ACT
- Full-time
- Management
- Agile
- Leadership
- Parental leave
Executive Assistant
Department of Customer Service —New South Wales
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
7d
Senior Business Analyst – Digital Transformation
PowerData Group Consulting —Darwin NT
- $800 a day
- Contract
- Analysis skills
- SharePoint
- Communication skills
Quick Apply
Associate Product Manager - Australia
Aurora Energy Research —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Health insurance
- Annual leave
Change Manager | AI Business Transformation | Senior Manager
PWC Australia —Adelaide SA
- Contract
- AI
- Parental leave
8d
Transformation Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Annual leave
- Work from home
Site Administrator - Braemar Power Station
Alinta Energy —Brooweena QLD
- Full-time
- Health insurance
- Work from home
Operations & Transformation - Manager
Deloitte —Canberra ACT
- Communication skills
- Parental leave
Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
11d
Digital Product Manager - Frictionless, Daily Banking
ING Bank —Sydney NSW
- Contract
- No experience needed
- Product management
Project Manager (Retail & Business Transformation)
SHEIKE & CO PTY LTD —St Peters NSW
- Full-time
Quick Apply
Principal Right to Information Officer
Queensland Government —Queensland
- Temporary
14d
Senior Leader, Product Originations
People's Choice Credit Union —South Australia
- Hybrid work
- Agile
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
12d
Learning and Leadership Development Team Lead
Queensland Government —Brisbane QLD
- Management
- Communication skills
- Employee assistance program
11d
Transformation Lead | Connected Teams
PWC Australia —Southbank VIC
- SharePoint
- Communication skills
- Parental leave
12d

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Manager, Customer Solutions Engineering

dbt Labs
Remote

Apply Now

Job Details

$203,000 - $246,000 a year

Benefits

Remote work allowance
Wellness allowance
Parental leave

Qualifications

Technical support
SQL
Communication skills
Analytics

Full Job Description

About Us

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

Reliable, high-quality data is the fuel that propels AI-powered data engineering.
AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.

About the role:

Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person will play a pivotal role in impacting dbt Cloud's usage and increase retention by helping users quickly adopt dbt Cloud within their organizations.

In this role, you can expect to:

Lead and develop a team of Customer Solutions Engineers across the APJ regions, ensuring high-quality technical support for enterprise customers.
Strategize and implement support processes to enhance support operations, facilitating smooth and efficient issue resolution.
Foster a culture of continuous learning and professional growth within your team, ensuring they are equipped to support the evolving landscape of dbt Cloud and the modern data stack.
Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience.
Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness.
Advocate for customers within the organization, ensuring their needs and feedback influence product development and innovation.
Lead by example, offering hands-on support and guidance to both customers and team members, driving towards excellence in every interaction.

You are a good fit if you have:

Extensive experience in technical support or engineering, preferably with enterprise-level customers in a SaaS environment.
A proven track record of building and leading high-performing technical support or engineering teams.
Exceptional problem-solving skills, with a capacity to handle complex technical issues and provide effective solutions.
Excellent communication and interpersonal skills, capable of navigating diverse cultural and regional nuances within a global team.
Adeptness at project and program management, with a keen ability to organize, prioritize, and manage cross-functional projects.

You'll have an edge if you have:

Experience with analytics engineering tools and processes.
Familiarity with SQL, including the ability to read, interpret, and write queries.
A proven background in collaborating with engineering and product teams to build scalable solutions for bug triage and investigation, quantitative product feedback, and communicating “the voice of the customer”.

Compensation & Benefits

Salary:We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.

The typical starting salary range for this role is: $203,000 - $246,000 AUD

Equity Stake

Benefits - dbt Labs offers:

Unlimited vacation (and yes we use it!)
401k w/3% guaranteed contribution
Excellent healthcare
Paid Parental Leave
Wellness stipend
Home office stipend, and more!

Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

Interview with Talent Acquisition Partner (30 Mins)

Interview with Hiring Manager (45 Mins)

Take Home Project (typically submission within a week)

Project Deep Dive (45 Mins)

Team Interviews (4 - 45 Mins rounds with /Cross Collaborators/Leadership)

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? .

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

Apply Now

Refine Your Search

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