In-Demand Training coordinator Jobs

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Student Support Coordinator
Academic Partnerships —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Training Coordinator
Gold Fields —Kambalda WA
- Supervising experience
- Organisational skills
- Leadership
- Health insurance
- Annual leave
6d
Safety and Training Coordinator
Bluestone Mines Tasmania JV —Zeehan TAS
- Full-time
- Microsoft Office
Quick Apply
Lifestyle & Leisure Coordinator - Entry Level role Certificate IV in Leisure and Health - Work From Anywhere
Earn & Learn —Remote
- Remote
- Work from home
Development Coordinator - 2yr FTC
The Nature Conservancy —Remote
- $110,000 - $125,000 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Disability insurance
- Health insurance
8d
TRAINING COORDINATOR
MacKellar Group —Nambour QLD
- Full-time
- Communication skills
- Free food
8d
Assistant Project Coordinator
Osprey Group —Hawthorn VIC
- $40,000 - $80,000 a year
- Full-time
- Engineering
- Organisational skills
- Construction
- Profit sharing
Quick Apply
Coordinator, Clinical Operations
Cogstate —Remote
- $90,000 - $100,000 a year
- Remote
- English
- Microsoft Office
- Administrative experience
- Work from home
Quick Apply
13d
APY SUPPORT COORDINATOR
TAFE SA —South Australia
- $71,589 - $76,033 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
10h
SUPPORT COORDINATOR
TAFE SA —South Australia
- $71,589 - $76,033 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
3d
Project Coordinator
Eptec —Osborne SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Back-of-House, Inventory Coordinator - rebel Mandurah
Rebel —Mandurah WA
- Full-time
- Customer service
- Leadership
- Parental leave
Quick Apply
12d
Special Projects Coordinator
The Royal Australian and New Zealand College of Obstetricians and Gynaecologists —Victoria
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
11d
Training Coordinator
Forensicare Careers —Fairfield VIC
- $80,584.40 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
11d
Student Support Coordinator
Department of Education —Secret Harbour WA
- $90,161 - $94,587 a year
- Full-time
- Research
- Analysis skills
- Organisational skills
11d
Training Officer
Hunter Valley Operations —Singleton NSW
- Full-time
- Management
- Microsoft Office
- Databases
- Health insurance
- Annual leave
6d
Industry Engagement Coordinator
Department of Education and Training —Alice Springs NT
- $77,344 - $88,179 a year
- Temporary
- Organisational skills
- Communication skills
7d
Administration and Review Officer
Queensland Government —Queensland
- Part-time
7d
Media / Admin Coordinator (Entry Level)
The Social Media Network —Sydney NSW
- $50,000 a year
- Full-time
- Marketing
Site Training Coordinator
Unilever —North Rocks NSW
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
4d

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Student Support Coordinator

Academic Partnerships -
Remote

Quick Apply

Job Details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Bachelor's degree
Communication skills

Full Job Description

Location: Hybrid & Remote - Melbourne, Australia

Location: Remote- Brisbane, Australia

Driven, empowering, transformative. Academic Partnerships creates collaborative, student centered partnerships with the universities we partner with. At AP, we drive change through innovation in online education using the strengths, experience, and culture of our people. As a global market leader in online program management, we are focused on supporting scalable online program success for our university partners and the students they serve, their local communities, school systems, business, and the local labor market. Our ‘One AP’ culture is built on the foundation of our mission – to increase access to high-quality, affordable, and workforce-relevant education.

Job Summary:

The Student Support Coordinator (SSC) is a key member of the AP Australia team. Reporting to the Senior Manager, Operations and Student Support, our ideal candidate will bring a proactive, service-oriented approach, be responsible for building and maintaining close relationships with students from enrolment through to graduation, resolving any issues to ensure satisfaction and academic success. They will coordinate efforts with a range of partner institution stakeholders, including academic teams, technical and wellbeing support. The SSC is the first point of contact for all our students and is responsible for providing full pastoral support as students complete their program of study.

Job Responsibilities:

Provide effective service to new, continuing, and resuming students by developing and implementing highly proactive outreach services with particular attention paid to retention and student success. Monitor student performance and attendance, analyse problem areas, determine solutions, and conduct intervention activities and processes.
Identify and successfully resolve student concerns through prompt issue resolution and coaching designed to improve student retention and other strategies to meet partnership benchmarks and goals.
Responsible for handling incoming service-related questions or concerns for students, faculty and key partnership contacts eliminating delays that impede student and partnership success.
Ensure timely turnaround of communication and services, meeting established service level agreements and triaging student cases to the relevant university resources.
Follow contact strategies on an ongoing basis to maintain a relationship with students.
Ensure student registration either through direct enrolment activities or leading students through the enrolment process.
Deliver new student orientation sessions and/or assist students to navigate the online learning platform and help set them up for success in their online studies.
Responsible for maintaining documentation of outreach services in the CRM.
Provide regular activity/engagement reports and data entry. Responsible for carrying out audit reports on student registration, retention, and persistence.
Identify operational process improvements as it relates to student support and develops and documents new processes.
Provides coaching, training, and coverage for new team members.

Job Requirements:

Bachelor’s Degree from an accredited institution
2 years of customer service or operations experience
A naturally curious person who gets energy from human interactions
Client service-oriented individual with outstanding written and oral communication skills
Ability to relate well to others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards.
Ability to work in a fast-paced environment, excellent problem-solving and decision-making abilities.
Intermediate level in Microsoft Excel and proficient in Word, Outlook, and PowerPoint.
A conscientious individual who needs little supervision in following up on assigned students, tasks, and special projects; Excellent organisational, multi-tasking skills and high level of attention to detail.
Ability to work under pressure of deadlines and/or time limitations.
Ability to work independently as well as part of a team.

Academic Partnerships is an equal opportunity employer and supports a diverse and inclusive workforce.

Quick Apply

Refine Your Search

training coordinator jobs

Student Support Coordinator

Training Coordinator

Safety and Training Coordinator

Lifestyle & Leisure Coordinator - Entry Level role Certificate IV in Leisure and Health - Work From Anywhere

Development Coordinator - 2yr FTC

TRAINING COORDINATOR

Assistant Project Coordinator

Coordinator, Clinical Operations

APY SUPPORT COORDINATOR

SUPPORT COORDINATOR

Project Coordinator

Back-of-House, Inventory Coordinator - rebel Mandurah

Special Projects Coordinator

Training Coordinator

Student Support Coordinator

Training Officer

Industry Engagement Coordinator

Administration and Review Officer

Media / Admin Coordinator (Entry Level)

Site Training Coordinator

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