In-Demand Technical Specialist Jobs

Technical Support Specialist
Evergen —Newcastle NSW
- $95,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
Quick Apply
Technical Documentation Specialist
Pilbara Rail Maintenance Pty Ltd —Perth WA
- $86,617 a year
- Full-time
- Hybrid work
- English
- Research
- Construction
Quick Apply
IT Support Specialist Full Time
OfficeMaps —Brisbane QLD
- From $5,500 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
ICT Technical Specialist
Amentum —Canberra ACT
- $200,000 a year
- Full-time
- Engineering
- ERP systems
- No degree
- Employee discount
Quick Apply
7d
Technical Support Specialist
O'Connors —Horsham VIC
- Remote
- Employee discount
IT Technical Specialist (Directory Services) - EL 1
Australian Taxation Office —Canberra ACT
- $129,551 - $141,239 a year
13d
Technical Marketing Specialist (Remote)
The CareSide —Remote
- Contract
- Remote
- APIs
- AI
- Flexible schedule
Technical Officer Grade 1 Microbiology Laboratory Pool
SA Health —South Australia
- $48,788 - $70,032 a year
- Full-time
- Laboratory
- Customer service
- Laboratory experience
Technical Support Specialist - Logistics
Lockheed Martin Australia —Nowra NSW
- Full-time
- Management
13d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
12d
Technical Solutions Specialist QLD (m/f/d)
KARL STORZ —Queensland
- Salesforce
- Analysis skills
- Communication skills
- Commuter assistance
- Annual leave
Technical Specialist - Economic Development (inclusive Market Systems Development)
World Vision Australia —Victoria
- Urgently hiring
- Management
- Research
- Business development
7d
IT Support Specialist, Rowland Flat
Vinarchy —Rowland Flat SA
- Communication skills
Technical Specialist
EML —Canberra ACT
- Full-time
- Management
- Communication skills
- Negotiation
- Work from home
- Parental leave
Technical Officer Grade 2 Microbiology Laboratory Pool
SA Health —South Australia
- $75,240 - $79,880 a year
- Full-time
- Supervising experience
- No degree
Project Support Officer Emergency Workforce Capability and Training
Department of Energy, Environment and Climate Action —Victoria
- Part-time
- Hybrid work
- Management
- Administrative experience
8h
Network Technical Specialist
Telstra —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
12d
Technical Delivery Manager
First Focus —Canberra ACT
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- AI
Quick Apply
Technical Support Specialist
Autodesk —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Work from home
SEO/SEM Strategist – 100% Remote (AEST Business Hours)
LeadsBase —Remote
- $28 - $48 an hour
- Part-time
- Remote
- English
Quick Apply
7d

I want to receive the latest job alert for Technical Specialist

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Technical Specialist jobs near

IT Technician jobs in Canberra ACT

Project Officer jobs in Victoria

Technical Support Specialist jobs in Sydney Nsw

Support Worker jobs in Mildura Vic

Technical Support Specialist jobs in Melbourne Northern Suburbs Vic

Technical Support Specialist jobs in Liverpool Nsw

Visa Sponsorship, Disability Support Worker jobs in Townsville Qld

It Support Part Time jobs in Brisbane Qld

Disability Support Worker jobs in Tasmania

Staff Specialist jobs in New South Wales

Technical Specialist jobs in Bedford Park Sa

Technical Specialist jobs in Sydney Nsw

Medicine Staff Specialist jobs in Victoria

Technical Specialist jobs in Richmond Vic

Technical Specialist jobs in Huntingwood Nsw

Ambulance Community Officer jobs in Victoria

Technical Officer jobs in Adelaide Region Sa

Technical Officer jobs in Rmit University Vic

Technical Officer jobs in Sydney Nsw

Technical Officer jobs in Brisbane Qld

Technical Support Specialist

Evergen -
Newcastle NSW

Quick Apply

Job Details

Full-time
$95,000 a year

Qualifications

Jira
Software troubleshooting
Technical support
SaaS
Communication skills

Full Job Description

Company Description

Salary on offer is $95,000 base + superannuation.

At Evergen, we are on a mission to accelerate the retirement of legacy generation assets by orchestrating over 10 GW of Distributed Energy Resources across the globe. Our team is an amazing mix of some of the smartest, curious and most diverse people from all over the world working together to speed the transition of the world to renewables.

Evergen is the software heart beating across the entire energy ecosystem. We optimise and orchestrate batteries and other technologies to collectively support the electricity grid, and in so doing we increase the uptake of renewable energy and create additional value for individual asset owners.

Owned and backed by Intellihub Australia Pty Ltd, Australia’s leading smart metering company, together we are simplifying and evolving the clean energy transition for all Australians.

Job Description

As a Technical Support Specialist at Evergen, your responsibilities will include the following:

Provide timely, accurate technical support to end users, clients, and internal teams via agreed support channels.
Investigate, diagnose, and resolve software, platform, and integration issues, escalating where appropriate.
Manage support tickets effectively, ensuring accurate documentation, prioritisation, and resolution within SLAs.
Collaborate with Engineering, Operations, and Client Success to resolve complex issues and improve platform reliability.
Communicate clearly with stakeholders on issue status, root cause, and resolution progress.
Contribute to the creation and maintenance of support documentation, knowledge bases, and troubleshooting guides.
Identify recurring issues and recommend process or system improvements to reduce future incidents.
Support platform monitoring, incident response, and post-incident reviews as required.
Promote a safe and healthy work environment and contribute to continual improvement in quality and performance at Evergen by complying with all relevant policies and procedures.

Qualifications

Tertiary qualifications in IT or Computer Science, highly desirable.
2+ years’ experience in a technical support, SaaS support, or software-focused operational role.
Experience working with energy optimisation and efficiency platforms.
Strong ability to troubleshoot and diagnose issues across energy management systems software platforms, integrations, and cloud-based systems.
Experience working with ticketing systems and managing incidents end to end, through to resolution, including clear documentation.
Comfortable collaborating with engineering, operations, and customer-facing teams to resolve complex technical issues.
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
Skilled in managing competing priorities in fast-paced, high-demand environments, ensuring minimal system downtime and optimal energy performance.
A proactive and methodical approach to problem solving, with attention to detail and ownership mindset.
Ability to adapt in a rapidly evolving renewable energy landscape, supporting new technologies, system upgrades and continuous improvement initiatives, focused on efficiency.

Bonus Skills

Energy industry experience
Experience using Jira or similar tools

Additional Information

This role can be based in Newcastle or Sydney. We offer a dynamic and inclusive workplace that values collaboration and diversity. With a flexible and hybrid working mode, we prioritise work-life balance while fostering personal and professional growth.

Our team is a diverse group of brilliant, curious, and passionate individuals working together to solve some of the world’s most pressing energy challenges.

If you’re excited to make a real impact on the future of energy, we’d love to hear from you! Submit your application today and help us build a sustainable energy future.

Quick Apply

Refine Your Search

Technical Specialist jobs

Technical Support Specialist

Technical Documentation Specialist

IT Support Specialist Full Time

ICT Technical Specialist

Technical Support Specialist

IT Technical Specialist (Directory Services) - EL 1

Technical Marketing Specialist (Remote)

Technical Officer Grade 1 Microbiology Laboratory Pool

Technical Support Specialist - Logistics

Claims Technical Specialist

Technical Solutions Specialist QLD (m/f/d)

Technical Specialist - Economic Development (inclusive Market Systems Development)

IT Support Specialist, Rowland Flat

Technical Specialist

Technical Officer Grade 2 Microbiology Laboratory Pool

Project Support Officer Emergency Workforce Capability and Training

Network Technical Specialist

Technical Delivery Manager

Technical Support Specialist

SEO/SEM Strategist – 100% Remote (AEST Business Hours)

I want to receive the latest job alert for Technical Specialist

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected