In-Demand Senior communications officer Jobs in Yeppoon Qld

Support Services Officer
Livingstone Shire Council —Yeppoon QLD
- $83,457 a year
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
10d

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Support Services Officer

Livingstone Shire Council -
Yeppoon QLD

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Job Details

Temporary | Full-time
$83,457 a year
10 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Communication skills
Time management
Office experience

Full Job Description

Applications closing on 27 July 2026, 11:59 PM

Reference number2770
Job TypeTemporary Full Time
Package$83,457 per annum (QLGIA (Stream A) Level 3

Why this role matters

This role is at the heart of Council’s communities-focused service delivery. As a Support Services Officer, you will provide high-quality administrative and customer support that enables teams to operate efficiently and respond effectively to the needs of our community.

Your work will help ensure clear communication, accurate records, and positive customer experiences – supporting transparency, good governance, and strong relationships between Council, staff, and the public.

What you will be doing:

This is a hands-on administrative support role that balances organisation, communication and customer service.

If you enjoy supporting teams, maintaining accurate systems and providing professional service, this role will see you:

Provide administrative support across Communities and Environment functions, including filing, financial processing, mail, customer requests and general office duties
Draft and prepare correspondence, reports, agendas, minutes and presentations
Maintain office systems, records and log books, and support the development and implementation of procedures
Maintain and update specialised modules within Council’s corporate systems, including electronic document and workflow systems
Act as a first point of contact for customers, responding to enquiries and managing service-related complaints in a courteous, empathetic and professional manner
Support Senior Officers and collaborate with team members to ensure compliance with legislation, policies and procedures
Maintain accurate records that support effective service delivery and good governance
Actively role model Council’s values and behaviours and contribute to a safe, inclusive workplace

What you will bring:

You are an organised and customer-focused professional who takes pride in supporting others and keeping things running smoothly. You will bring:

Experience working in an administrative or office support role
Well-developed written and verbal communication skills
Strong time management and organisational ability
A customer service mindset, with the ability to respond tactfully and professionally to enquiries and complaints
Confidence using corporate systems and digital tools, including Microsoft Office
The ability to manage priorities, maintain confidentiality and exercise sound judgement

Benefits

Work-life balance: 9-day fortnight
Impact: Help shape better ways of working that improve employee experience and community outcomes
Innovation culture: Backing bold ideas and turning insight into real change
Career: Build highly transferable skills where people, process and technology come together
Lifestyle: Enjoy a coastal lifestyle where beaches, bushland and a great team are part of everyday work

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