In-Demand Operations associate Jobs in Yennora, Nsw

Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Full Time Athlete (Retail Associate) - Nike, Homebush
Nike —Homebush NSW
- Weekend availability
- Customer service
- Merchandising
- Research
Primary Products Assurance and Inspection Officers
N&A Administration Pty Ltd —Homebush West NSW
- $79,500 - $80,000 a year
- Full-time
- Analysis skills
- No degree
- In-person
Quick Apply
12d
Learning Coordinator, Fulfillment Center Learning & Development - New Site
Amazon Commercial Services Pty Ltd —Horsley Park NSW
- 8 hour shift
- Microsoft Excel
- Management
- Leadership
Building Associate
The Bathla Group —Wentworthville NSW
- $80,000 - $100,000 a year
- Full-time
- Supervising experience
- Construction
Oceania Operations Associate
EY —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Recruiting
- Parental leave
Revenue Operations Associate
Hudl —Sydney NSW
- $61,000 - $82,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Health insurance
- Annual leave
10d
Production Associate (Bioprocess)
Vow Foods —Sydney NSW
- From $6,250 a month
- Weekend availability
- Patient monitoring
- Engineering
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Success Associate
CDC Data Centres —Eastern Creek NSW
- $84,000 - $99,000 a year
- Contract
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Parental leave
Quick Apply
4d
Associate / Senior Associate, Trade Finance Operations, Technology and Operations, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Full-time
- Management
- Finance
- Communication skills
Associate / Senior Associate, Specialist, Operations, Gen Ops-Corporate Banking DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Full-time
Strategy and Operations Associate, GTM
Google —Sydney NSW
- Full-time
- Management
- Master's degree
- SQL
Strategy and Operations Associate
Haast —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
Cloud Support Associate Apprentice, Support Engineering
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Senior Secondary Certificate of Education
- On-the-job training
Customer Operations Associate (12 Months Fixed Term Contract)
Insulet Corporation —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
Operations Associate
SoleHeeled —Sydney NSW
- Part-time
- Sales
- Customer service
- Communication skills
Administration Support Officer
Department of Customer Service —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Case management
5d
Workplace Operations Associate
HelloFresh —Chippendale NSW
- Part-time
- Hospitality
- Customer service
- Office
Quick Apply
Commercial Strategy & Operations Associate
Uber —Sydney NSW
- Full-time
- Sales
- SQL
- Communication skills
Site Office Administrator, Operations
Amazon Commercial Services Pty Ltd —Moorebank NSW
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)

DBS Bank -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Regulatory reporting
Microsoft Office
Finance
Education
Bachelor's degree
Data entry
Business Administration
Business
Communication skills

Full Job Description

Job Purpose:

The Customer Onboarding Operations Associate is responsible for supporting the seamless and efficient onboarding of new customers within DBS Australia Branch. This role involves meticulous data handling, document verification, accurate data input into the core banking system, and ensuring compliance with bank policies and regulatory requirements during the customer onboarding journey. The associate will also contribute to managing customer enquiries as part of the customer support team. The associate will contribute to reducing processing times and minimizing manual effort by leveraging technological advancements in data extraction and pre-population of information.

Strong customer service skills for phone call and email handling. Excellent excel skills to assist with regulatory reporting and other CAS tasks.

Key Accountabilities:

To ensure smooth and consistent completion of onboarding customers, any updates on the customers’ static data, CASA account opening, maintenance, and closure in the Finacle Core Banking

To ensure smooth and consistent completion of customers’ audit confirmation

Verify customer data and conduct due diligence checks, adhering to established policies and standards.

Handle inbound customer calls and emails, addressing inquiries, complaints, and service requests promptly and professionally.

Assist with regulatory reporting, FATCA, and CRS reporting

Job duties & responsibilities:

Customer Onboarding Operations:

Process customer onboarding requests, ensuring all necessary documentation and information are accurately collected and verified.

Ensure timely processing of instructions, account opening forms, and client static maintenance within agreed Service Level Agreements (SLAs)

Collaborate with internal teams (e.g., Relationship Managers, Customer Service Officers, CORE Team) to facilitate the onboarding process and resolve any issues.

Ensure compliance with all regulatory requirements and internal bank policies during the onboarding journey.

Execute day-to-day customer onboarding processes, ensuring accuracy and adherence to established procedures.

Track and monitor the status of onboarding applications, providing updates to stakeholders as needed.

Assist in streamlining the onboarding process, particularly for new-to-bank customers and those requiring specific product setups.

Validate customer information across various supporting documents against application inputs.

Accurately input and update customer data into the core banking system.

Assist with internal and external audit, RCSA sampling and reviews

Support system User Acceptance Testing (UAT) when required (may be some weekends)

Ensure adherence to SLAs and Standard Operating Procedures

Customer Enquiries Handling:

Investigate and resolve customer issues, escalating complex cases to the appropriate teams or specialists when necessary.

Troubleshoot and resolve customer’s Internet Banking inquiries

Adhere to complaint handling procedures, ensuring timely resolution and proper communication with customers regarding outcomes and any required extensions.

Proactively identify opportunities to enhance customer experience and satisfaction.

Qualifications and Skills:

Education: Bachelor's degree in Business Administration, Finance, or a related field.

- Technical Skills:- Experience with core banking systems is highly desirable.

Knowledge of Know Your Customer (KYC) principles, customer due diligence and banking terminologies

Proficiency in Microsoft Office applications, including Word, and PowerPoint

Strong Excel Skill (Do indicate your proficiency in your resume)

Ability to adapt to new technologies and automated tools.

- Soft Skills:- Strong attention to detail and high accuracy and efficiency in data entry

Good communication and interpersonal skills.

Strong customer service orientation and problem-solving skills for supporting customer enquiries.

Ability to work effectively in a team-oriented environment.

Location:

DBS Sydney

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

operations associate jobs in yennora, nsw

Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)

Full Time Athlete (Retail Associate) - Nike, Homebush

Primary Products Assurance and Inspection Officers

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Building Associate

Oceania Operations Associate

Revenue Operations Associate

Production Associate (Bioprocess)

Customer Success Associate

Associate / Senior Associate, Trade Finance Operations, Technology and Operations, DBS Australia (Sydney)

Associate / Senior Associate, Specialist, Operations, Gen Ops-Corporate Banking DBS Australia (Sydney)

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Customer Operations Associate (12 Months Fixed Term Contract)

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Commercial Strategy & Operations Associate

Site Office Administrator, Operations

I want to receive the latest job alert for operations associate in yennora, nsw

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