In-Demand customer service Jobs in yass, nsw

Customer Service Officer
Yass Valley Council —Yass NSW
- $62,197.72 - $67,173.10 a year
- Full-time
- Customer service
- Communication skills
9d
Team Member - Yass Valley Way
Ampol —Yass NSW
- Weekend availability
- Customer service
- Merchandising
- POS
Team Member - Yass Valley Way
Ampol Retail Store —Yass NSW
- Weekend availability
- Customer service
- Merchandising
- POS
Quick Apply

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Team Member - Yass Valley Way
Ampol —Yass NSW
Support the Store Manager: Use your retail experience to assist in daily operations. Previous retail or customer service experience preferred.
Team Member - Yass Valley Way
Ampol Retail Store —Yass NSW
Support the Store Manager: Use your retail experience to assist in daily operations. Previous retail or customer service experience preferred.
Quick Apply

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Customer Service Officer

Yass Valley Council
Yass NSW

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Job Details

Permanent | Full-time
$62,197.72 - $67,173.10 a year
9 days ago

Qualifications

Customer service
Communication skills

Full Job Description

Posted: 28/05/2026

Closing Date: 14/06/2026

Job Type: Permanent - Full Time

Location: Yass

Job Category: Community & Engagement

Job Description

View a full position description on the Council website

Location: Yass, NSW
Job Type: Permanent - Full Time
Job Category: Community & Engagement
Closing Date: 14.6.26

Make a visible impact in your local community every single day!

Yass Valley Council is seeking an enthusiastic, community-minded professional to join our front-line Customer Service team. As the first point of contact for our community, you will play a vital role in enabling connection with essential council services, resolving inquiries, and delivering exceptional service every day. If you enjoy helping people and solving problems - this rewarding role is for you!

Key Responsibilities:

Greet and assist residents via phone, email, and face-to-face counter enquiries.
Resolve requests regarding rates, waste, planning, and community facilities.
Process payments and manage accurate data entry into council systems.
Collaborate closely with internal departments to solve complex community issues.

About You
To be successful in this role, you will have:

Proven experience in a retail, hospitality, or corporate customer service role.
Excellent communication skills with a calm, empathetic, and professional approach.
Strong tech skills with the ability to learn new software quickly and implement improvements.
Problem-solving mindset and a genuine passion for helping the Yass Valley community.

Why Join Us?

Permanent Full-time opportunity, working 70 hours per fortnight, with a Rostered day off.
Work in a brand-new modern work environment as key part of a supportive and collaborative team.
Opportunities for professional development and training.

Salary from $62,197.72 to $67,173.10 per year + 12 % super, depending on skills, experience and qualifications in accordance with Council's Salary System and the Local Government State Award.

How to Apply
Simply upload your resume and a cover letter outlining how your skills and experience make you perfect for the role. Complete the pre-employment questionniare and you’re done!

For help with your application, contact HR on (02) 6226 9251.
For specific role questions, contact Amanda Teofilo, Coordinator Customer Service on (02) 6226 1477

Eligibility Requirements
To apply for this position,
Applicants must have the right to work in Australia and pass relevant pre-employment checks.

Yass Valley Council is an Equal Employment Opportunity, welcoming applicants from all backgrounds and communities.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

Apply Now

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Customer Service Officer

Team Member - Yass Valley Way

Team Member - Yass Valley Way

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