In-Demand motel manager Jobs in wyong, nsw

Venue Manager
Motel Mezza - Meraki Group —Wyong NSW
- $72,000 - $76,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Employee discount
Quick Apply
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Venue Manager

Motel Mezza - Meraki Group
Wyong NSW

Quick Apply

Job Details

Permanent | Full-time
$72,000 - $76,000 a year
13 days ago

Benefits

Employee mentoring program
Employee discount

Qualifications

RSA
Customer service
Leadership

Full Job Description

Motel Mezza is a vibrant hospitality venue on the Central Coast, part of the Meraki Group portfolio. Known for its welcoming atmosphere, exceptional food and beverage offering, and strong community connection, Motel Mezza is a destination for locals and visitors alike.

At Meraki Group we are passionate about creating memorable guest experiences, developing our people, and building venues that the Central Coast is proud of.

About the Role

We are looking for an experienced and motivated Venue Manager to take the reins at Motel Mezza. In this hands-on leadership role, you will be responsible for the day-to-day operations of the venue, driving revenue, leading a passionate team, and delivering a consistently outstanding guest experience.

Reporting directly to the CEO/COO, you will play a pivotal role in shaping the venue's culture, commercial performance, and operational standards. You will be empowered to make decisions, solve problems, and drive growth with the full support of the Meraki Group leadership team behind you.

Key Responsibilities

Operations & Service

Own the floor: be present, visible, and leading by example during service
Ensure every shift runs to standard from open to close, with no detail left to chance
Hold the team accountable to service standards and step in where needed
Manage compliance across RSA, food safety, and WHS (no shortcuts)
Handle guest feedback in the moment, turning problems into loyalty

Team Leadership & Culture

Set the tone: the culture of this venue starts with you
Run pre-shift briefings that actually prepare and energise the team
Coach in real time, not just at review time
Build a roster that works for the business and respects the team
Identify your next leaders and develop them intentionally

Financial & Commercial Performance

Know your numbers: labour, COGS, revenue, and act on them daily
Spot the gaps between budget and actual, and have a plan to close them
Reduce waste, manage stock tightly, and keep costs honest
Bring ideas to grow revenue , not just maintain it
Report to the CEO/COO with clarity, context, and solutions

Events & Activations

Drive the venue's programming calendar, events should feel like a natural extension of the venue, not an afterthought
Brief the team properly so every event is executed without drama
Build relationships with local suppliers, entertainers, and partners that make us easier to work with
Work with marketing to amplify what we're doing, online and in the community

If you are passionate about hospitality, thrive in a leadership role, and are ready to make your mark on one of the Central Coast's most exciting venues, we want to hear from you.

Please submit your resume and a brief cover letter telling us why you are the right person for this role.

Applications close when the right person is found so apply today!

Job Types: Full-time, Permanent

Pay: $72,000.00 – $76,000.00 per year

Benefits:

Employee discount
Employee mentoring program

Experience:

Customer service: 2 years (Required)

Licence/Certification:

RSA (Required)

Work Location: In person

Quick Apply

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