Role Title: Junior Business Analyst
Employment Type: Temporary Full Time until 30 June 2027
Position Classification: Health Manager Level 2
Remuneration: $118,821 – $140,201 plus Superannuation of 12.0%
Location: 1 Reserve Road, St Leonards NSW, in a hybrid working environment
Requisition ID: REQ659674
Closing Date: 27 August 2026 (11:59PM)
Join our System Performance Support Branch at the Ministry of Health for an exciting temporary employment opportunity up to 30 June 2027 and be part of a team enriching health in millions of ways every day.
Are you a curious, hands-on problem-solver with a passion for technology, data and purpose-driven work? We’re looking for a Junior Business Analyst with business analysis and project management experience who can translate stakeholder needs into clear artefacts, design workflows and support solutions delivery.
About us
System Performance Support (SPS) is a branch within NSW Health that partners with health service executives, clinicians, and other Ministry teams to improve the performance and sustainability of health services across the state. Specifically, you will be joining the State Operational Data Store (ODS) Program.
The ODS Program develops dashboards and digital tools to monitor performance, including the Patient Flow Portal, which tracks bed availability, discharge processes, and cleaning workflows, to enable a variety of statewide initiatives.
We offer robust development and growth support to all our employees, ensuring you have the resources and opportunities to thrive in your career.
Explore boundless potential in a dynamic environment.
Join a passionate team dedicated to innovation and creativity.
With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.
The Junior Business Analyst supports Senior Business Analysts and Project Managers with business analysis and project delivery activities for State ODS Program initiatives and applications commissioned by NSW Health. The role contributes to requirements gathering, process mapping, data and workflow analysis, solution design, testing, implementation support and stakeholder adoption for enterprise solutions that use the State Operational Data Store.
The Health Manager level 2 starting salary is from $118,821 – $140,201 plus Super and annual leave loading, with a 38-hour work week.
Support business analysis activities across the State ODS Program, including discovery, requirements elicitation, current-state and future-state process mapping, user story development, backlog refinement, testing, implementation support and continuous improvement.
Develop and maintain clear documentation including business requirements, functional and non-functional requirements, user stories, acceptance criteria, process maps, solution designs, data requirements, test material, reports and stakeholder summaries.
Coordinate and support stakeholder engagement to gather, validate and prioritise requirements, business rules, workflow improvements and operational needs across product, technical, testing, change and implementation teams.
Assess and escalate risks, issues and dependencies relating to requirements, data quality, privacy, cyber security, governance obligations, AI usage and delivery outcomes.
Support delivery management activities including planning, action tracking, estimation, reporting, testing coordination, release readiness, adoption monitoring and continuous improvement of BA and project delivery practices.
About you:
We are seeking motivated and committed individuals who can support the work of NSW Health. We are looking for:
Business analysis, project support or digital delivery experience (> 2 years) supporting stakeholder engagement, requirements gathering, process analysis, solution implementation and delivery outcomes in technology-enabled programs.
Software development lifecycle experience (> 2 years) supporting discovery, requirements elicitation, user story development, backlog refinement, testing, release planning, implementation support and continuous improvement.
Requirements and documentation experience (> 1 year) eliciting, documenting and managing business, functional and non-functional requirements, and translating stakeholder needs into user stories, acceptance criteria, process maps, business rules and solution designs.
Contemporary documentation and digital tool capability using platforms such as Confluence, GitHub, Azure DevOps Wiki, Markdown or similar, and Microsoft technologies including Excel, Word, PowerPoint, Teams, SharePoint and Azure DevOps.
Data, AI and governance awareness with practical understanding of data quality, reporting, analytics, workflow automation, responsible AI principles, privacy, cyber security and governance requirements in a health environment.
At the Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by attaching a response to the target questions below.
Target Questions (1-2 pages) Please keep response length to below 250 words for each question
1. Describe a time you supported requirements gathering for a technology, data or workflow improvement initiative. What techniques did you use to understand stakeholder needs, validate assumptions and translate those needs into clear business requirements, user stories, acceptance criteria or process maps?
2.Tell us about a time you analysed a complex business process, data issue or system workflow. How did you identify the root cause, document the current and future state, and communicate your findings to technical and non-technical stakeholders?
3. This role requires clear documentation, strong attention to detail and the ability to work across competing priorities. What BA artefacts have you produced, how did you keep them accurate and traceable, and how did they support delivery, testing or implementation?
4. How have you used digital, data, documentation or approved AI tools to improve the quality or efficiency of your work? Include how you checked outputs, managed risks and considered privacy, data quality, cyber security or governance requirements.
For role related queries or questions contact Edmond Ngai on
[email protected] and quote
REQ659674.
If you do require any adjustments to the recruitment process during the recruitment process, please contact Karen Kennedy on
[email protected]
Closing Date: Thursday 27 August 2026 (11:59PM)
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