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At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty.
As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. Across Australia and New Zealand, we have 36 stores, a growing online platform and we plan to grow this year on year. Not only do we have stores we also have a head office based in Sydney CBD. Sephora has a diverse number of roles to offer.
Sparked by energy and excitement, our passion is contagious. So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.
While at Sephora, you'll enjoy...
- Opportunities for personal development here in Australia and New Zealand
- Opportunities across our global group of high-end luxury brands
- Gifted products throughout the year along with store discounts of up to 45% off
- Paid Parental Leave, Birthday Leave & Personal Leave
- Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs
- Life Insurance
- Unique online learning platform
- Fun social calendar
Fortnightly Pay + Super + Commission
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Are you passionate about developing people and bringing learning to life? As the Field Training Executive - NSW, you'll play a pivotal role in shaping the success of our store teams by delivering engaging training experiences, inspiring confidence and coaching our Beauty Advisors and leaders to perform at their very best.
This is an exciting opportunity for an experienced retail trainer who thrives in both the classroom and on the shop floor. You'll design and deliver impactful learning experiences, partner closely with District Managers, Store Leaders, and Brand Partners and use your coaching expertise to build capability, elevate the customer experience and drive commercial results.
If you love facilitating training, influencing others and seeing people grow through your coaching, this role is for you.
You'll shine here if you enjoy…
- Delivering dynamic and engaging classroom, virtual, and in-store training that inspires confidence and drives performance.
- Coaching Beauty Advisors and Store Leaders on the shop floor to embed learning and create lasting behavioural change.
- Building strong relationships with Brand Partners to deliver exceptional product education and training experiences.
- Identifying development opportunities and creating tailored coaching plans that unlock individual and team potential.
- Using sales results and KPIs to identify capability gaps and measure the impact of learning initiatives.
- Bringing Sephora's skincare, makeup, and fragrance categories to life through engaging product education.
- Influencing and collaborating with leaders across the business to champion a culture of continuous learning.
- Tracking learning engagement and maintaining accurate training records through LMS reporting and coaching documentation.
- Supporting the recruitment of specialist roles by assessing practical skills and product knowledge.
- Coordinating e-learning plans and ensuring learning remains engaging, relevant, and accessible.
Delivering leadership and soft skills workshops that empower managers to build high-performing teams.
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We would love to hear from you if you have:
- Proven experience delivering training, coaching, or facilitating learning in a retail environment (essential).
- Demonstrated success engaging adult learners through classroom facilitation, virtual training, and one-on-one coaching.
- Previous experience designing or adapting learning content and training materials (highly regarded).
- Strong retail experience with a passion for delivering exceptional customer experiences.
- Beauty industry knowledge across skincare, makeup, or fragrance, with basic makeup application skills.
- Certificate IV in Training and Assessment (highly regarded).
- Retail, skincare, makeup, or fragrance qualifications (highly desirable).
- Strong communication, presentation, and stakeholder management skills with the ability to influence at all levels.
Flexibility to travel across NSW and interstate when required to support business training needs.
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Bring your energy. Share your expertise. Inspire others.
At Sephora, you'll have the opportunity to make a real impact by developing people, building confidence, and creating unforgettable learning experiences that shape the future of beauty.
This is more than training - it's about empowering people to grow, succeed, and love what they do. Reimagine your future at Sephora.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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