Make an impact at the University of Wollongong (UOW) — a purpose‑driven institution ranked in the top 1% of universities globally.
About the Role
This role plays a key part in developing, maintaining and supporting UOW’s in house Student Management Package (SMP) and Future Student Systems. You will ensure system enhancements meet business needs, support high-quality student administration processes, and contribute to the continuous improvement of core student systems used across all campuses.
Key responsibilities
- Analyse and translate business requirements into system enhancements and updates
- Lead end to end testing of new and upgraded system functionality
- Coordinate and support system implementations, including post release validation
- Investigate and resolve complex system issues across SMP
- Provide expert advice, training and documentation to system users
About the Team
The Student Systems Team sits within the Student Services Division, supporting the full student lifecycle through reliable, efficient and user centred systems. The team works closely with IMTS developers, Student Services units, Faculties, Schools and offshore partners to ensure SMP and related systems operate effectively and evolve with business needs.
Why Join UOW
- Competitive salary package including 17% superannuation
- 35-hour full-time work week supporting greater balance and flexibility
- Flexible working arrangements and family-friendly policies
- Generous leave entitlements including additional concession days over the Christmas–New Year period
- Purchased leave options to provide greater flexibility throughout the year
- Ongoing professional development and clear career progression opportunities
What You’ll Bring
- Relevant degree with extensive experience, or equivalent combination of education and experience
- Demonstrated ability to analyse business requirements and identify system solutions
- Experience in comprehensive system testing and implementation
- Strong analytical and problem-solving capability across complex systems
- Excellent communication skills, with the ability to support, train and collaborate with diverse stakeholders
Role Details
Permanent/Continuing, Full-time position
Level 6/7: Salary $96,898 - $119,986 + 17% superannuation
Wollongong Campus / Hybrid
Valid Australian work rights required. Visa sponsorship is not available.
How to Apply
To apply for this position, you are required to submit a resume and a cover letter (no more than 3 pages) summarising your skills and experience as they relate to the selection criteria in the position description.
For further information about this position, please contact Associate Director, Student Services, Debbie Sartori [email protected]
Closing Date: Monday 29 June 2026 11:55pm AEDT
Equity, Diversity & Inclusion
The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We recognise that a diverse workforce, encompassing different lived experiences, identities and backgrounds, is essential to attracting, developing and retaining talented people. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.
As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.
