The ITC Homes Coordinator plays a critical leadership role within MacKillop’s Permanency Support Program (PSP) Wollongong supporting the delivery of high‑quality Intensive Therapeutic Care (ITC) for children and young people with complex needs.
About the role
MacKillop Family Services is seeking an experienced Intensive Therapeutic Care (ITC) Coordinator to join our Permanency Support Program (PSP) Wollongong.
MacKillop’s Intensive Therapeutic Care (ITC) programs provide a safe, supportive and therapeutic environment for children and young people with high and complex needs.
As a Coordinator, you will support a dedicated team of House Supervisors and Residential Care staff, ensuring the day to day care and support provided to both staff and young people is consistent, safe and empowering.
This role is an important part of our ITC program and reports directly to the Area Manger.
This is a rewarding opportunity for someone who is passionate about making a difference in the lives of children and young people. You will bring strong leadership skills, a calm and resilient approach, and the ability to guide and mentor staff in a meaningful environment.
This is a full-time ongoing opportunity based in Wollongong, NSW. The position reports to the Area Manager.
Key Selection Criteria
To be successful in this role, you will have:
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A tertiary qualification in social work, social science, community services, youth work, management or relevant field.
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Substantial leadership experience in an equivalent role and demonstrated skills and experience in therapeutic residential care, house management, service coordination. Experience in the Permanency Support Program and ITC will be highly regarded.
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Demonstrated ability to supervise, lead and support a team of House Supervisors and Residential Care staff.
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Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well as initiative and effective personal judgement when working alone.
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Knowledge and understanding of child protection, OOHC, trauma, attachment and resilience theory; and child and adolescent development.
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Knowledge and understanding of Aboriginal culture and values and an awareness of the issues faced by Aboriginal children, young people and their families.
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Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families.
Please address the full Key Selection Criteria outlined in the PD as part of your application.
For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.
For more information, please contact:
Tamena Yarak at [email protected]
We value the unique knowledge, perspectives, and cultural contributions of Aboriginal and Torres Strait Islander peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.
Our offer:
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Remuneration - Hourly Rate of $63.13 - $65.77 as outlined in the SCHCADS Award Level 7, dependent on qualifications and experience.
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Salary packaging – We can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
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Paid Training - Industry specific training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
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Fitness Passport - Which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
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Employee Assistance Program - Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
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Supportive Environment - Monthly supportive meetings with your direct manager.
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Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
You must have a:
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Valid and current Driver’s Licence;
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Satisfactory Criminal History Check (paid for by MacKillop);
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Valid Employee Working with Children Check;
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Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles).
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Completion of four (4) additional mandatory competencies (Residential Care Skill Set)
Our Commitment
MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.
It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.
Shortlisting for this position may commence immediately so please submit your application as soon as possible
