In-Demand Banking Jobs in Wollongong Nsw

Business Banking Support Officer
IMB Bank —Wollongong NSW
- Contract
- Customer service
- Business development
- Financial services

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Business Banking Support Officer
IMB Bank —Wollongong NSW
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Business Banking Support Officer

IMB Bank -
Wollongong NSW

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Job Details

Contract | Fixed term

Qualifications

Customer service
Business development
Financial services
Communication skills
Time management

Full Job Description

Develop your banking career with hands-on exposure to commercial lending
Join a collaborative, high-performing team where your initiative, organisation and customer focus will make a genuine impact every day.

We are seeking a proactive and highly organised Business Banking Support Officer to support our team on a 12 month contract. This is an excellent opportunity for someone with banking or financial services experience who enjoys building relationships, providing exceptional service and supporting lending and business development activities.

About the Role

As the first point of contact for the Business Banking team, you will play a critical role in ensuring the smooth day-to-day operation of the department while supporting Relationship Managers, Business Development Managers and Business Banking clients.

Your responsibilities will include:

Managing a small portfolio of business banking clients
Assisting with business lending administration, annual reviews and loan submissions
Supporting broker accreditation, commission payments and broker enquiries
Handling customer and broker enquiries via phone and email
Preparing correspondence, reports and documentation
Maintaining accurate referral, pipeline and portfolio reporting
Opening accounts, gathering documentation and coordinating customer requests

What You'll Bring

Previous customer service experience within banking or financial services
Knowledge of banking deposit and lending products, policies and processes
Strong organisational, planning and time management skills
Excellent written and verbal communication skills
High attention to detail and a commitment to quality outcomes
The ability to manage competing priorities and meet service level expectations
Lending experience and an understanding of viable lending proposals would be highly regarded

About IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

As an award-winning Bank and an Employer of Choice for Gender Equality, IMB offers some benefits such as:

Great training and onboarding
Genuine career pathways and opportunity to accelerate your skills and experience
A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including designated wellbeing days
Friendly and professional team environment
Product concessions
Purchased annual leave

Apply now by following the prompts. For more information contact Madison Ramsay via [email protected] Applications close date 30th August 2026. (Email applications are unable to be accepted).

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