Manager Business Systems, Clerk Grade 9/10, Wollongong
- Work in a volunteer-based agency supporting communities of NSW
- Join a high-performing, friendly team
- Full time ongoing role
- Location: Wollongong with opportunity to enjoy a hybrid working arrangement
About the opportunity
We are seeking an experienced hands-on manager to lead the team responsible for NSW SES core business systems. You will manage the performance and continuous improvement of key platforms including SAP ERP, SAP EAM, and a range of corporate systems supporting HR, Finance, Training and Procurement.
As the primary connection between technical teams and business users, you will provide direction, prioritise system enhancements, and ensure reliable, secure operations.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here
About you
To be successful in this role you will:
- Lead and develop a high performing team responsible for enterprise business systems, ensuring alignment with Agency priorities.
- Oversee the portfolio, managing requirements, and service delivery to ensure outcomes.
- Translate business requirements into technical specifications that reflect customer needs.
- Define technology solutions that support business objectives.
- Lead SAP operations, ensuring system stability, delivering expert guidance, and resolving complex issues.
- Drive system standardisation and implement industry best practices across platforms.
- Foster collaborative relationships with ICT specialists and emergency services partners to support coordinated service delivery
- Ensure high-quality technical documentation aligned with ICT standards.
What we can offer you
- You will enjoy a 35-hour work week.
- You can enjoy a hybrid work environment, time in the office and time working from home.
- Attractive salary range of $129,464 to $142,665 plus 12% superannuation and leave loading.
- Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities and you can be an important part of our work.
- We have attractive leave entitlements including parental, sick, flex and recreation leave.
- We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
- Fitness Passport
- LinkedIn Learning
- Member Assist Program for free confidential counselling support
- Flu vaccine program.
You Belong Here
- We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
- We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
- If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact [email protected] for confidential advice on options.
How to apply
Your application should include as separate attachments:
- A cover letter (maximum of two page) briefly responding to the essential requirements and outlining your skills and suitability to the role.
- An up-to-date resume of no more than five pages detailing your skills and experience relevant to the role.
Want to know more?
If you want to know more about this opportunity, please contact Stephen McRobert (
[email protected]).
The role description is available here.
Talent Pool
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here.
Applications close: Thursday 11th June, at 11:55pm.
