In-Demand Customer service officer Jobs in Wollongong, Nsw

Administration Officer (Parental Leave)
WEA Co —Wollongong NSW
- $60,236 - $64,968 a year
- Part-time
- Serving
- Customer service
- Microsoft Office
Quick Apply
Customer Service Officer
Apex Group —Wollongong NSW
- Full-time
- Maintenance
- Administrative experience
IT Service Desk Officer
University of Wollongong —Wollongong NSW
- $84,002 - $94,998 a year
- Full-time
- Customer service
- University
- No degree
5d
ASTP Officer
Department of Education —Wollongong NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Opportunities for advancement
10d
Senior Customer Service Officer (Identified) – Batemans and Jervis Bay Marine Parks
Fisheries and Forestry —Wollongong NSW
- Full-time
- Customer service
- Office experience
11d
Training Administrator
AKG Australia —Wollongong NSW
- $60,401 a year
- Temporary
- Management
- Customer service
- Microsoft Office
11d
CSA Support Officer
Department of Education —Wollongong NSW
- $99,938 - $110,271 a year
- Full-time
- Microsoft Excel
- Communication skills
- Opportunities for advancement
2d
Administration Officer Level 2 - Post-Anaesthetic Care Unit
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Employee assistance program
- Gym membership
11d
Customer Service Officer (Heavy Lifting & Rigging)
Bullivants —Wollongong NSW
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
1d
Administration Officer Level 2 - Post-Anaesthetic Care Unit
NSW Health —Wollongong NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Employee assistance program
- Gym membership
12d
Client Engagement Officer
IRT —Wollongong NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Employee assistance program
9d
Administration Officer Grade 2 - Hospital @ Home - Wollongong Hospital
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $33.59 - $34.71 an hour
- Part-time
- Employee assistance program
- Gym membership
14h
Administration Officer Level 2 - Cardiac Diagnostic Centre - Wollongong Hospital
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $33.59 - $34.70 an hour
- Part-time
- Employee assistance program
- Gym membership
4d
Administration Officer
The Benevolent Society —Wollongong NSW
- $34.62 - $37.78 an hour
- Part-time
- Administrative experience
- No degree
- Organisational skills
- Employee assistance program
5d
Frontline Support Officer, Medical Imaging Service
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Medical terminology
- Employee assistance program
- Gym membership
9d
Contract Assurance Officer
TAFE NSW —Wollongong NSW
- $97,771 - $105,290 a year
- Temporary
10d
Senior Clerical Officer
Aspect —Corrimal NSW
- $46.63 an hour
- Full-time
- Microsoft Excel
- Salesforce
- Administrative experience
- Employee assistance program
- Referral program
Quick Apply
9d
Administration Officer Level 2 - Surgical Short Stay Unit
NSW Health —Wollongong NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Employee assistance program
- Gym membership
12d
Administration Officer Level 2 - Surgical Short Stay Unit
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Employee assistance program
- Gym membership
11d
Administration Officer Level 2 - Cardiac Diagnostic Centre - Wollongong Hospital
NSW Health —Wollongong NSW
- $33.59 - $34.70 an hour
- Part-time
- Employee assistance program
- Gym membership
4d

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Administration Officer (Parental Leave)

WEA Co -
Wollongong NSW

Quick Apply

Job Details

Part-time | Contract | Fixed term
$60,236 - $64,968 a year

Benefits

Salary packaging

Qualifications

Serving
Customer service
Microsoft Office
Administrative experience
Data entry
Organisational skills
Working with Children Check
Communication skills

Full Job Description

Make a real difference in your community

WEA Co — The Community College is seeking an experienced Administration Officer to join our team on a part-time, fixed-term 6-month parental leave basis, with the possibility of extension. This is a genuine opportunity to bring your administrative expertise to an organisation that has been connecting people with learning since 1913 — and continues to change lives across the Illawarra, Shoalhaven and Southern Highlands every day.

About the role

Based at our Wollongong office, with occasional travel across the region, you will support the day-to-day administration of The Community College during parental leave cover. Working within a warm, collaborative team, you will be the backbone of our operations — providing high-quality customer service, managing enrolment and administrative processes, and helping ensure our learners have a seamless, positive experience.

Location: Wollongong, NSW (50–58 Auburn Street)

Contract: Fixed Term – 6-month Parental Leave Cover, with possibility of extension

Hours: Part-Time, 20 hours per week

Salary: $60,236 – $64,968 p.a. pro rata + Super (WEA Illawarra Enterprise Agreement 2019)

Classification: Schedule B: Level 3 - 4 depending on the scope of administrative responsibilities, level of autonomy, and application of knowledge and judgement within the role.

Commencing: Early July 2026

What your days will look like

Being a welcoming, professional first point of contact for students and community members — by phone, email and in person
Managing student enrolments, enquiries, and supporting data entry across organisational systems
Maintaining accurate, compliant student records and supporting RTO administrative processes
Applying sound judgement to prioritise tasks and manage competing demands in a dynamic environment
Using Microsoft Office and student/database management systems to keep operations running smoothly
Following and upholding organisational policies, procedures and regulatory requirements, including confidentiality obligations
Contributing to a safe, inclusive and welcoming environment for all learners and stakeholders
Collaborating with team members to support effective service delivery across The Community College

Who We're Looking For

You don't need to have worked in a community college before. What matters is solid administration experience, sound judgement, and a genuine commitment to working with people from all walks of life. If you're someone who takes pride in getting the details right, stays calm when things get busy, and genuinely cares about the experience of the people you're serving — you'll fit right in here.

What you'll bring

Proven experience in customer service, data entry and coordination of administrative processes
Strong communication skills and the ability to engage with a diverse range of people
Great organisational skills and the ability to juggle competing priorities and deadlines
Sharp attention to detail and a commitment to accurate, compliant record-keeping
Confidence with Microsoft Office and database or student management systems
The ability to work independently, using good judgement when it counts
A genuine commitment to inclusive practice and a welcoming environment for learners
Eligibility to work in Australia and willingness to obtain a Working with Children Check and National Police Check

What You'll Gain

A part-time role with genuine flexibility and a supportive, values-aligned team
Experience within a respected registered training organisation with real community impact
Exposure to RTO administration, compliance and student services across a diverse community
Access to Fitness Passport — supporting your health and wellbeing
Salary packaging options to maximise your take-home pay
A team that celebrates your contributions
Remuneration under the WEA Illawarra Enterprise Agreement 2019

How to Apply

To apply, please submit your current resume and a brief cover letter telling us about your administration background and what draws you to WEA Co and this role.

The Position Description is attached below, and the Selection Criteria can be found by copying and pasting this link in your web browser: <https://weaillawarra.csassurance.com/refdoc_atts/79124eef-5856-460d-a1b8-314d78562714>

We encourage you to read through both documents before applying. You will be required to address the selection criteria as part of the application process.

For a confidential discussion about the role, please contact:

Dannelle – Leader of The Community College
Mobile: 0401 681 225 Email: [email protected]

Applications close: 11.59pm, Monday, 8th June 2026

WEA Co is committed to equity, inclusion and creating opportunities for people from all backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities.

Company Overview

WEA Co is a not-for-profit helping people of all ages access learning, build skills, and connect. In 1913, education was out of reach for many working adults in the Illawarra. WEA Co began to change that, offering workers’ education classes that built knowledge, skills, and a sense of possibility. It was the start of our mission to make learning accessible to everyone, no matter their circumstances. As our community changed, so did the needs of adult learners. Many people sought skills to adapt to new industries, grow in their careers, or connect socially. The Community College evolved to meet those needs, providing affordable, inclusive courses in workplace skills, digital literacy, and creative learning. For decades, it has been a place where adults can gain confidence, independence, and a stronger connection to their community. Some young people in our region find that mainstream schooling does not work for them, often because of life circumstances beyond their control. Novo Education was created to give these students in Years 9–12 a safe, understanding place to re-engage with learning. Small classes, one-on-one mentoring, and a trauma-informed approach help them rebuild confidence, set goals, and take steps toward a future they can see for themselves.

Quick Apply

Refine Your Search

customer service officer jobs in wollongong, nsw

Administration Officer (Parental Leave)

Customer Service Officer

IT Service Desk Officer

ASTP Officer

Senior Customer Service Officer (Identified) – Batemans and Jervis Bay Marine Parks

Training Administrator

CSA Support Officer

Administration Officer Level 2 - Post-Anaesthetic Care Unit

Customer Service Officer (Heavy Lifting & Rigging)

Administration Officer Level 2 - Post-Anaesthetic Care Unit

Client Engagement Officer

Administration Officer Grade 2 - Hospital @ Home - Wollongong Hospital

Administration Officer Level 2 - Cardiac Diagnostic Centre - Wollongong Hospital

Administration Officer

Frontline Support Officer, Medical Imaging Service

Contract Assurance Officer

Senior Clerical Officer

Administration Officer Level 2 - Surgical Short Stay Unit