Staff Officer, Clerk Grade 7/8, Wollongong
- Do you thrive in working in a busy environment where your work is varied and meaningful?
- Use your strong executive support and business skills to support the Director of Capability & Strategic Operations to deliver business outcomes
- Work in a volunteer-based agency supporting communities of NSW
- Full-time, ongoing role
- Location - SHQ Wollongong, with some flexible working options available
About the opportunity
The Staff Officer provides high-level business management, executive support and project coordination services to the Director, Capability and Strategic Operations. The role supports the delivery of directorate priorities through budget oversight, workforce and human resources coordination, ministerial and executive correspondence, report development, business planning, key performance indicator monitoring, and audit and compliance tracking.
As a key point of contact for the newly created Capability and Strategic Operations directorate, the Staff Officer plays an important role in coordinating information, managing sensitive and complex matters, and maintaining effective relationships across multidisciplinary teams. The role also supports the Senior Management Team by sourcing information, coordinating responses to requests, and tracking tasks and projects to ensure timely delivery of business outcomes.
The Staff Officer works closely with executive support staff across the agency, including Staff Officers, Senior Staff Officers and Executive Support Officers to Deputy Commissioners, to ensure consistent communication, effective coordination and responsive support across the organisation.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.
About you
If you enjoy working with a broad range of stakeholders to deliver practical business outcomes, this role may be a strong fit for you. You will bring excellent written and verbal communication skills, strong attention to detail, and the ability to work professionally in a high-volume environment. You will also bring experience in planning, developing and monitoring budgets, and interpreting financial reports.
To be successful in this role, you will:
- Demonstrate excellent written and verbal communication skills
- Have a high level of organisation, initiative, judgement, and professionalism with the ability to be agile in a dynamic environment
- Be proficient in building and maintaining trusted relationships with internal and external stakeholders
- Be experienced in managing multiple and competing priorities to achieve business outcomes
- Be proficient in budget management, spreadsheet development and interpreting financial reports
What we can offer you
- Attractive leave entitlements including recreation, flex leave and other leave
Competitive salary package of up to $146,779.18 (salary range $116,981.00- $129,492.0- . Total remuneration package includes salary plus employer's 12% contribution to superannuation and annual leave loading
- Flexible work options working within operational requirements
- Mental health and wellbeing programs
- Access to our Corporate Partner Fitness Passport for a reduced rate when joining a participating gym
- Operational and leadership training via LinkedIn Learning and other resources
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build relationships across emergency service agencies, committees and other government and community organisations.
How to apply
Your application should include, as separate attachments:
- A cover letter of no more than two pages, showcasing your exceptional skills and experience in business management, high-level executive support, stakeholder engagement, commitment to confidentiality and expressing your genuine interest in the role
- Responses to the targeted questions below, of no more than two pages
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role
Targeted Questions
- This role requires strong judgement and initiative to effectively support the Director in a high-volume, deadline-driven environment. Please provide an example of when you used initiative and sound judgement to progress a piece of work to meet a deadline. In your response, outline the steps you took, your reasoning and the outcome.
- Please outline your experience working with executives or senior managers to prepare business documents such as briefings, business cases or submissions. In your response, explain how you source, verify and use key information to prepare well-informed written documents.
Want to know more?
If you want to know more about this opportunity, please contact Tracey Issa, A/Senior Staff Officer on 0408 285 546 or via email at
[email protected].
The role description is available here.
Need extra assistance?
Below are some useful links that can assist you throughout the recruitment process.
- How to apply for a NSW government job, including how to prepare an application
- The recruitment process at the NSW SES
- The NSW Public Sector Capability Framework
Talent Pool
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here.
Applications close: Sunday, 19 July 2026 at 11:55pm
