In-Demand Jobs in windsor, nsw

Customer Relations Consultant
Inchcape —Norwest NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1h
Administration Officer
Cleanaway —South Windsor NSW
- Full-time
3d
Office All Rounder / Administration Assistant
Magic Freeform Benchtops Pty Ltd —Berkshire Park NSW
- $24.95 - $30.00 an hour
- Overtime
- CAD
- Administrative experience
- In-person
Quick Apply
14d
Planogram Merchandiser
BIG Brand Influence Group —Berkshire Park NSW
- $32.79 an hour
- Monday to Friday
- Planograms
- POS
- Organisational skills
Quick Apply
Office Administration Assistant
Admin With Ease —Bligh Park NSW
- $30 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
Quick Apply
1d
Keepsake & Preparation Coordinator
Invocare —Windsor NSW
- Full-time
Onsite office admin
NRG REO —Castle Hill NSW
- $30 - $35 an hour
- Full-time
- In-person
Quick Apply
11d
Cook - Guzman y Gomez
Guzman y Gomez —South Windsor NSW
- Employee assistance program
Quick Apply
Retail Assistant - McGraths Hill
ALDI Stores —Vineyard NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
8d
Team Member
Sharetea Gables —Box Hill NSW
- Up to $33.51 an hour
- Weekend availability
- Serving
- Customer service
- In-person
Quick Apply
Crew - Guzman y Gomez
Guzman y Gomez —South Windsor NSW
- Employee assistance program
Quick Apply
Casual Customer Service and Sales Assistant
Beacon Lighting —Marsden Park NSW
- Weekend availability
- Customer service
- Communication skills
- Profit sharing
- Employee stock purchase plan
10d
Overnight Shift Leader - Bligh Park
Guzman y Gomez —South Windsor NSW
- 10 hour shift
- Sales
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Full-Time Crew Member - Bligh Park
Guzman y Gomez —South Windsor NSW
- Full-time
- Hospitality
Quick Apply
Office Administrator
Xpress Skips Pty Ltd —Emu Plains NSW
- $49,900 - $80,000 a year
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick Apply
Farm Worker
Poultry Care Australia —Penrith NSW
- From $59,280 a year
- Communication skills
Quick Apply
9d
Spa Attendant
Crowne Plaza Hotels & Resorts —Windsor NSW
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
13d
Café Supervisor
XS Expresso Melonba —Marsden Park NSW
- $67,000 - $75,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Groundsperson
Downer Group —Richmond NSW
- Contract
- Employee assistance program
Maths Tutor – Flexible, Rewarding Work
Ezy Math Tutoring Pty Ltd —Box Hill NSW
- $30 - $40 an hour
- Part-time
- In-person
- Leadership
- Communication skills
Quick Apply
14h

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Customer Relations Consultant

Inchcape -
Norwest NSW

Apply Now

Job Details

1 hour ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
SAP
Salesforce
Microsoft Office
Driver Licence
Communication skills

Full Job Description

04 Jun 2026

norwest, Australia

Support Functions

Permanent Employee

Customer Support Agent

Location: Norwest, Sydney

Job Details: Hybrid after training

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

About the role

We are looking for an exceptional Customer Support Agent to join a team of highly engaged, highly motivated professionals who are driven by one simple purpose: helping customers. Our team is there when customers need us most, particularly when their experience with our brand hasn’t gone as expected. Sometimes things go wrong. When they do, we step in to resolve the issue, rebuild trust, and turn a difficult moment into a positive experience.

But the real work goes deeper than solving the issue in front of us. It’s about understanding the root cause of what created the problem in the first place and working with the business to ensure it doesn’t happen again. We don’t just resolve problems; we help improve the experience for every future customer.

Our goal is simple: every customer who interacts with us should leave feeling heard, supported, and genuinely cared for. Our ambition is to help create such a strong and consistent customer experience that reactive support becomes less necessary over time. As this evolves, the team will play an increasingly proactive role in shaping and improving the customer journey, helping prevent issues before they arise.

If this sounds like a challenge you would be proud to take on, and one you would approach each day with energy, empathy and purpose, we would love to hear from you.

What you'll do

Deliver exceptional customer service by professionally handling inbound and outbound calls, maintaining strong product knowledge, and accurately entering customer and booking information into ERA Net to support a seamless customer experience.
Resolve customer needs collaboratively by being approachable, knowledgeable and solution-focused, working closely with internal teams and stakeholders to achieve positive outcomes for both customers and the business.
Maintain quality, compliance and operational standards by following company policies, procedures and legal requirements, including the Trade Practices Act 1974 and Privacy Act 1988, while supporting sales and service targets and monitoring market and business priorities.
Drive performance and continuous improvement by meeting key measures such as call quality, customer satisfaction scores, call volumes, booking conversion rates, and the required timeframes for allocating new enquiries
This includes identifying recurring issues, sharing insights with Team Leaders, and contributing to team discussions that lead to better outcomes for customers.

About you

Customer-first mindset: You genuinely enjoy speaking with customers and helping solve problems, even in challenging situations, bringing empathy, professionalism and a positive attitude to every interaction.
Customer service expertise: Proven experience in face-to-face and phone-based customer service with strong conflict resolution skills and a confident, professional telephone manner. Previous experience in a similar role is essential; automotive industry or case management experience is highly desirable.
Systems and communication skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM or service platforms such as Salesforce, SAP and Genesys PureCloud, with strong written communication and documentation skills.
Compliance and practical requirements: Ideally hold a full NSW driver’s licence and demonstrate a solid understanding of Australian Consumer Law and broader compliance standards.

Start your journey

Worried that you don't meet all the criteria exactly? We encourage you to apply. Your skills and perspectives may be the perfect fit for this role or another opportunity within our business.

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 colleagues foster an inclusive and collaborative culture, delivering brilliant experiences for our customers and partners.

Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences and tailored financial services.

Learn more at inchcape.com.au

Apply Now

Refine Your Search

jobs in windsor, nsw

Customer Relations Consultant

Administration Officer

Office All Rounder / Administration Assistant

Planogram Merchandiser

Office Administration Assistant

Keepsake & Preparation Coordinator

Onsite office admin

Cook - Guzman y Gomez

Retail Assistant - McGraths Hill

Team Member

Crew - Guzman y Gomez

Casual Customer Service and Sales Assistant

Overnight Shift Leader - Bligh Park

Full-Time Crew Member - Bligh Park

Office Administrator

Farm Worker

Spa Attendant

Café Supervisor

Groundsperson

Maths Tutor – Flexible, Rewarding Work

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