Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.
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Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.
Be part of a collaborative and supportive team where your contribution and expereince directly impacts service delivery across the Melbourne metro operations. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, enjoys growing and developing capapbiliy and takes pride in keeping operations running seamlessly.
About the Role
You’ll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and your team is constantly improving and developing to deliver high-quality outcomes for the business.
Key responsibilities include:
- Coordinating and scheduling glazing jobs across multiple regions
- Interpreting job details to ensure accurate planning and execution
- Team Mentorship through supervise, review, and guidance of the work of junior and mid-level planners.
- Partnering with glaziers and internal teams to manage timelines and expectations
- Keeping customers informed with clear, proactive communication
- Managing high job volumes and competing priorities with confidence
- Working with third-party providers to support job delivery where required
- Maintaining accurate, real-time updates across systems
- Using Simpro daily to schedule, track, and manage job workflows
- Identifying opportunities to improve efficiency and streamline processes
About You
You’re organised, solutions-focused, and confident managing multiple moving parts in a fast-paced environment.
- 5 years’ experience in planning, scheduling, or coordination roles
- Strong Simpro experience (highly regarded) or similar job management systems
- Demonstrated mentorship and development of junior planners in a fast moving environment
- Ability to manage competing priorities while maintaining attention to detail
- Clear, professional communication skills with a strong customer focus
- A proactive mindset with a natural ability to problem-solve
- Experience within trades, construction, or service-based industries is advantageous
Why Join Us?
- Supportive leaders who invest in your growth and development
- A team culture that values collaboration and accountability
- Staff discounts across a wide range of products and services
- Employee Assistance Program (EAP) for wellbeing support
- Access to exclusive employee rewards and retail discounts
- One paid volunteer day each year
- Ongoing learning and development opportunities
If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact.
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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .
Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
