JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
MAJOR RESPONSIBILITIES
Relief Reception DutiesCreate and maintain a welcoming environment by greeting and assisting all visitors, staff and employment candidates
Provide general reception services by responding to general office emails and public inquiries
Post conference room schedules, notices, and office communications as needed
Vendor on site service
Make call out service
Understanding issue/problem locally
Meeting room set up & resume
Office pantry suppliers check & order
Onboarding & offboarding assist (badge and any other items)
Physical fleet management on site (keys, fuel card, pool cars in carpark)
Card payment to vendor if they are not invoicing
Raising WR, PO, invoice processing
Other duties as assigned by supervisor
Administrative DutiesPerform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office
Serve as a liaison between office staff and facilities management in service requests
Assist when required to maintain office databases for employee locations and seating assignments, floor plans and employee phone lists
Assist with new hire process by coordinating with IT department and Facilities to confirm seating assignments and prepare workstations, provide welcome material and updating appropriate employee databases
Confirm the receipt of and verify accurate invoicing for deliveries, goods and services
Assist in monthly reporting as well as QBR’s
Other duties as assigned by supervisor
Facilities ServicesAssist in general facilities duties to ensure the adequate provision of office services and supplies
Conduct daily walk through of the office to ensure safe, clean and organized office, lobby and conference rooms
Process orders and maintains inventories on all general office supplies, facilities equipment and supplies
Assist with vendor selection, order special deliveries and coordinate vendor services
Review and resolve outstanding ticket requests in line with set KPI
Co-ordinate vendors where required
Minor project management
Moves/Adds/Changes
Manage and implement Preventative Maintenance Program and ensure compliance
Ensure managed site/risk compliance
Financial Management of budget and processing of vendor invoices in line with account processes
24/7 emergency call support and site attendance is required
Ensure escalation procedures and incident reporting procedures are implemented and in place
EHSUnderstand and comply with all EHS arrangements or instructions
Report any failings in EHS arrangements to line manager
Ensure strict compliance with EHS policies
Report all incidents within specified timeframes
Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or any non-compliances
Where applicable, induct vendors to site specific situations and keep records
Work closely with Corporate Security on safety and security questions or concerns
Other duties as assigned by supervisor
Oversee client Fire Warden/First Aid program
People ManagementDemonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
Manage and coach team
Develop and sustain a high-quality well motivated team
Ensure high staff morale, trust and work ethics
Actively support an environment that supports teamwork, co-operation and performance excellence within team
Assist in mentoring and enabling Training & Development of team members
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
