In-Demand Peer leader Jobs in Westmead, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
2026/27 CommBank Summer Intern Program
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
Customer Sales & Service - Repco North Parramatta - Casual
Repco —North Parramatta NSW
Quick Apply
Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
2026/27 CommBank Summer Intern Program
Bankwest —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
Student Programs Officer
Macquarie University —Macquarie University NSW
- $102,136 - $112,741 a year
- Full-time
- University
- Education
- No degree
- Employee assistance program
5h
Learning Coach
Dymocks Tutoring —Parramatta NSW
- Part-time
- Sales
- Customer service
- Senior Secondary Certificate of Education
Family Services Advisor
Invocare —Leppington NSW
- Full-time
- Sales
- Customer service
- Parental leave
Claims Consultant, REST
TAL —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Environment Impact Assessment Professionals – Expressions of interest
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Research Assistant
The Garvan Institute of Medical Research —Sydney NSW
- Up to $94,300 a year
- Full-time
- Research
- Master's degree
- Bachelor's degree
- Parental leave
Claims Consultant, Aware
TAL —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
8d
ICT Academic Partnerships Project Manager
Wix —Sydney NSW
- Full-time
- AI
Quick Apply
Operations Manager – Enhanced Services, (Youth & Adult)
Uniting —North Parramatta NSW
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
8d
Key Account Manager - Customer Account Manager
Criterion Industries —Glendenning NSW
- $90,000 - $150,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
Quick Apply
Patient Support Specialist (Immediate Start)
Careers at Eucalyptus —Sydney NSW
- Urgently hiring
- Google Suite
- Customer service
- Patient care
- Annual leave
- Parental leave
Quick Apply
Customer Sale & Service - Repco Castle Hill - Casual
Repco —Castle Hill NSW
Quick Apply
Outside School Hours Care / Childcare - Service Manager (Program Manager)
TeamKids —Ultimo NSW
- Full-time
- CPR Certification
- Experience working with children
- Education
- Work from home
- Employee assistance program
13d
Internal Communications Specialist
The GPT Group —Sydney NSW
- Part-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Referral program
2d
Change Manager
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- ERP systems
- AI
Quick Apply

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

peer leader jobs in westmead, nsw

Operations Manager - NDIS Service Provider

2026/27 CommBank Summer Intern Program

Customer Sales & Service - Repco North Parramatta - Casual

Desktop Home Assessor

2026/27 CommBank Summer Intern Program

Student Programs Officer

Learning Coach

Family Services Advisor

Claims Consultant, REST

Environment Impact Assessment Professionals – Expressions of interest

Research Assistant

Claims Consultant, Aware

ICT Academic Partnerships Project Manager

Operations Manager – Enhanced Services, (Youth & Adult)

Key Account Manager - Customer Account Manager

Patient Support Specialist (Immediate Start)

Customer Sale & Service - Repco Castle Hill - Casual

Outside School Hours Care / Childcare - Service Manager (Program Manager)

Internal Communications Specialist

Change Manager

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