In-Demand Insurance agent Jobs in Western Australia

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Casual Guest Service Agent
Oaks Hotels —Broome WA
- $34.96 - $48.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
General Accountant
AUSTERN BUILDING SUPPLIES PTY LTD —Morley WA
- $100,000 a year
- Full-time
- Bilingual
- ERP systems
- Analysis skills
- Employee discount
- Professional development assistance
Quick Apply
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
Motor Claims Officer
Capricorn —Perth WA
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Sales
- Wellness program
- Parental leave
Quick Apply
Customer Experience Specialist - Workers Compensation
WorkFocus Australia —Osborne Park WA
- Full-time
- Customer service
- Marketing
- Time management
- Relocation assistance
- Parental leave
Quick Apply
Casual HR Agitator Driver/Batcher | Albany
Heidelberg Materials —Albany WA
- $35.74 an hour
- 10 hour shift
- Annual leave
- Parental leave
Car Return Agent
Europcar —Broome WA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Rental Agent
Europcar —Perth WA
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Student Recruitment Manager
Acknowledge Education —Perth WA
- Full-time
- CRM software
- Management
- Data analysis skills
Quick Apply
Rental Sales Agent
Europcar —Broome WA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Application System Analyst
Southern Cross Care (WA) Inc —Rivervale WA
- Contract
- Management
- ERP systems
- SQL
- Health insurance
- Annual leave
Quick Apply
Administration Officer
Connect2Care —Perth WA
- $60,000 - $65,000 a year
- Full-time
- In-person
- Employee assistance program
Quick Apply
Fremantle Operations Manager
Qube —Western Australia
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
11d
Senior Specialist - Logistics
Glencore —Perth WA
- Management
- Administrative experience
- Budgeting
- Health insurance
- On-the-job training
2d
Rental Sales Agent
SIXT Australia —Perth Airport WA
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
11d
HR Agitator Driver | Karratha
Heidelberg Materials —Karratha WA
- $36.99 an hour
- Full-time
- Annual leave
- Parental leave
Land Solutions Program Coordinator, Remote
Atwell, LLC —Atwell WA
- $34 - $40 an hour
- Overtime
- Remote
- Microsoft Office
- Bachelor's degree
- AI
- Tuition reimbursement
- Annual leave
Warehouse Assistant
DOF —Kewdale WA
- Full-time
- Warehouse
- Organisational skills
- Warehouse experience
- Employee assistance program
Quick Apply
9h
Senior Real Estate Agent
LHR —Perth WA
- $35 - $90 an hour
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Leadership
- Health insurance
Quick Apply

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insurance agent jobs near western australia

Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

insurance agent jobs in western australia

Customer Service Specialist

Casual Guest Service Agent

General Accountant

Customer Service Agent

Motor Claims Officer

Customer Experience Specialist - Workers Compensation

Casual HR Agitator Driver/Batcher | Albany

Car Return Agent

Rental Agent

Student Recruitment Manager

Rental Sales Agent

Application System Analyst

Administration Officer

Fremantle Operations Manager

Senior Specialist - Logistics

Rental Sales Agent

HR Agitator Driver | Karratha

Land Solutions Program Coordinator, Remote

Warehouse Assistant

Senior Real Estate Agent

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