In-Demand Guest service agent Jobs in Western Australia

Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Guest Service Agent - Rydges Kalgoorlie
EVT Group —Kalgoorlie WA
- Morning shift
- Hospitality
- Customer service
- Communication skills
- Parental leave
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Guest Service Agent (Multiple Opportunities)
Marriott International, Inc —Perth WA
- Full-time
- Customer service
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Guest Service Agent (Night | Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
11d
Aspire Lounge Agent
Swissport International AG —Perth WA
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
11d
Night Auditor /Receptionist
Great Eastern Motor Lodge —Rivervale WA
- $33.38 - $41.99 an hour
- Weekend availability
- Customer service
- Analysis skills
- In-person
Quick Apply
Reservations Agent (Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- English
- Microsoft Office
8d
Service Experience Agent
Marriott International, Inc —Perth WA
- Full-time
- Management
- Customer service
Aspire Lounge Supervisor
Swissport International AG —Perth WA
- Part-time
- Hospitality
- Management
- Customer service
- Paid training
- Opportunities for advancement
11d
Front Office Manager - Mercure Perth on Hay
MERCURE —Perth WA
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Quick Apply
Rental Fleet Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- Senior Secondary Certificate of Education
- Electrical experience
- Communication skills
Quick Apply

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guest service agent jobs near western australia

Guest Service Agent - Mercure Perth on Hay

MERCURE -
Perth WA

Quick Apply

Job Details

Casual

Qualifications

Hospitality
Customer service
Microsoft Office
Communication skills
Hotel experience

Full Job Description

Company Description

Mercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.

We are seeking a dynamic and dedicated individual to join our team in the role of Casual Guest Service Agent.

Who are We:

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

What will you be doing?

We are seeking energetic and enthusiastic Casual Guest Service Agents to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.

Some of the duties will include:

Guest Services:

Deliver service excellence, from check in to check out and everywhere in between
Often be the first point of contact for guests and visitors
Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
Provide passionate, knowledgeable and friendly service to external and internal guests at all times
Answer all telephone calls in a professional manner according to brand standard
Reconcile cashier floats at the completion of each shift.
Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

Qualifications

Your Skills and experience include:

Previous customer service experience, preferably in a Hotel environment
Strong knowledge of computer systems including Microsoft Office and preferably in Opera
The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
Strong communication skills and pride in personal presentation
Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
Ability to work across a 7 day roster including mornings and evenings and weekends

Additional Information

An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
Work alongside passionate industry professionals
Be mentored by experienced Accor Hospitality professionals who want to see you succeed!

Quick Apply

Refine Your Search

guest service agent jobs in western australia

Guest Service Agent - Mercure Perth on Hay

Guest Service Agent - Rydges Kalgoorlie

Guest Service Agent (Casual)

Guest Service Agent (Multiple Opportunities)

Guest Service Agent (Full-Time)

Guest Service Agent (Night | Part-Time)

Aspire Lounge Agent

Night Auditor /Receptionist

Reservations Agent (Part-Time)

Service Experience Agent

Aspire Lounge Supervisor

Front Office Manager - Mercure Perth on Hay

Rental Fleet Agent - Perth

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