Bakery Front of House Manager - Maranel Pty Ltd – Rottnest Bakery
Location – Rottnest Bakery, Rottnest Island, 6161
Retail Bakery Manager
Maranel Pty Ltd, trading as Rottnest Bakery, a leading WA family-owned business within the independent supermarket industry, is seeking a dynamic Retail Bakery Manager to lead our team. This is an exciting opportunity to manage an iconic store and to live and work on Rottnest Island where it is beautiful one day, spectacular the next.
About the Role
As the Bakery Front of House Manager, you will be responsible for leading and managing all retail operations of the bakery store, with accountability for sales performance, customer service standards, inventory control, merchandising outcomes, team leadership and overall commercial success. This position is responsible for retail operations and retail team leadership, working collaboratively with the Production Manager who oversees bakery production activities.
The position is offered on a full-time basis, working 38 hours per week with required overtime up to 45 hours per week.
Duties and Responsibilities
- Assume full responsibility for the successful day-to-day operation and overall performance of the retail bakery store.
- Manage financial performance including sales, gross profit (GP), budgets, wage control and labour costs to achieve business targets and profitability objectives.
- Monitor local market trends, seasonal demand and customer preferences to ensure the retail operation maintains a competitive and market-leading offer.
- Determine and manage retail product range, stock levels and merchandising standards to maximise sales performance and meet customer demand.
- Develop and implement pricing, promotional and merchandising initiatives to increase customer engagement, sales and profitability.
- Monitor inventory systems and coordinate retail ordering and stock replenishment activities to maintain product availability while minimising stock loss and wastage.
- Maintain operational and financial records and analyse sales reports and retail performance data to identify opportunities for continuous improvement.
- Lead, mentor, train and develop a high-performing retail team, fostering a positive, collaborative and customer-focused work environment.
- Manage the recruitment, selection, onboarding, training and supervision of retail team members to ensure operational excellence and workforce capability.
- Deliver and maintain exceptional customer service standards, ensuring customers receive professional advice, product recommendations and a positive shopping experience.
- Oversee retail presentation, display standards and availability of bakery products to ensure quality presentation, freshness and customer satisfaction standards are maintained.
- Monitor and continuously improve front-of-house operations, customer service standards and overall store presentation.
- Ensure strict compliance with food safety standards, workplace health and safety requirements, and all relevant company policies and procedures within the retail operation.
- Work collaboratively with the Production Manager to ensure retail stock availability and alignment between customer demand and product supply requirements.
- Maintain effective communication with retail team members, customers and the broader business group to support operational efficiency and business outcomes.
Skills and Experience
- Minimum 2–3 years' management experience within retail, supermarket, bakery, fresh food or food retail operations
- Demonstrated ability to effectively lead, motivate, and develop a team to achieve and exceed targets.
- Strong financial acumen with experience in managing Gross Profit (GP), sales targets, budgets, and wage control.
- Exceptional customer service skills and a passion for creating a positive customer experience.
- Strong merchandising skills with the ability to create visually appealing displays.
- Comprehensive understanding of food safety standards and the ability to ensure compliance.
- Excellent communication (written and verbal) and organisational skills.
In return we offer
- Competitive salary of $80,000, plus superannuation, with an attractive incentive scheme to reward your success.
- Enjoy a 15% Team Member discount off food and 10% off Liquor.
- Fantastic opportunity to lead an experienced and dedicated team.
- Job stability within a growing organisation, offering a flexible roster to support work-life balance.
- Be part of a great team culture that values collaboration and respect.
- Opportunity to join a well-established and growing WA family-owned organisation with a strong community focus.
- Genuine opportunities for career growth and professional development within the Good Grocer Group.
- Subsidised accommodation on the Island will be provided as part of your package – you will be required to relocate and live on the Island
To Apply:
If you are a passionate and experienced retail leader with a love for fresh food and a passion for exceptional customer service, we encourage you to apply!
For confidential enquiries or to learn more about this exciting opportunity, please contact [email protected]
Established in 1986, The Brindle Group is a family-owned WA Company and a leader within the Independent Supermarket industry. Owning and operating a number of retail stores across WA and home of The Good Grocer Brand we care passionately about our customers, team and the communities within which we live and work.
We are an equal opportunity employer.
Job Type: Full-time
Pay: $80,000.00 – $90,000.00 per year
Benefits:
- Employee discount
- Housing allowance
Work Authorisation:
Work Location: In person
