In-Demand Hospitality Jobs in West Mackay Qld 4740

Guest Service Agent
Oaks Hotels —Mackay QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
13h
Casual Team Member
Baskin-Robbins —Mackay QLD
- On-the-job training
Dining Attendant
Good Shepherd Lodge Ltd. —Mackay QLD
- Part-time
- Communication skills
- Kitchen
Quick Apply
Duty Manager | Kooyong Hotel Mackay
Australian Venue Co —North Mackay QLD
- Up to $76,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick Apply
Dining Room Attendant
Good Shepherd Lodge Ltd. —Beaconsfield QLD
- $29.49 - $30.36 an hour
- Part-time
- Communication skills
- Annual leave
Quick Apply
Room Attendant
Accor Apartments & Realty —Alexandra QLD
- Part-time
- Hospitality
- Cleaning
Part Time Sales Retail Team Member - Mackay
Fantastic Furniture —Mackay QLD
- Part-time
- Hospitality
- Sales
- Customer service
Quick Apply
5h
Kitchen Hand
Good Shepherd Lodge Ltd. —Mackay QLD
- Part-time
- Hospitality
- Culinary experience
- Kitchen experience
Quick Apply
Catering Services Officer - Sarina Sugar Shed
Mackay Regional Council —Mackay QLD
- $32 an hour
- Part-time
- Hospitality
- Customer service
- First Aid Certification
- Annual leave
- Employee assistance program
4d
Food and Beverage Attendant
Oaks Hotels —Mackay QLD
- Weekend availability
- Serving
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Assistant Store Manager
EG Group —Marian QLD
- $61,500 a year
- Full-time
- Sales
- Leadership
- Parental leave
- Fuel discount
Support Services - Dining Attendant & Cleaners
Good Shepherd Lodge Ltd. —Mackay QLD
- $30.36 - $31.40 an hour
- Temporary
- Hospitality
- Cleaning
- Communication skills
Quick Apply
Store Manager
EG Group —Mackay QLD
- $72,500 a year
- Full-time
- Sales
- Parental leave
- Fuel discount
9d
Duty Manager
Australian Venue Co —Mackay QLD
- $76,000 a year
- Weekend availability
- Supervising experience
- Cash handling
General Manager - ibis Mackay
IBIS —Mackay QLD
- Full-time
- Sales
Quick Apply
5d
Venue Manager
Australian Venue Co —North Mackay QLD
- $90,000 - $100,000 a year
- Weekend availability
- Management
- Hotel experience
- Relocation assistance
Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply
RESTAURANT SUPERVISOR (FULL TIME)
Magpies Sporting Club —Mackay QLD
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- On-the-job training
7d
Accommodation & Admin Manager
Seabreeze Hotel Mackay —Mackay QLD
- Full-time
- Leadership
- Time management
Venue & Event Operations Manager
Mackay Regional Council —Mackay QLD
- $63 - $69 an hour
- Temporary
- Hospitality
- Management
- No degree
- Annual leave
- Employee assistance program

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Guest Service Agent

Oaks Hotels -
Mackay QLD

Quick Apply

Job Details

Casual
$33.38 - $46.73 an hour
13 hours ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Mackay Rivermarque Hotel & Oaks Mackay Carlyle Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Weekend availability is essential
AM shift times scheduled within 6.00am-3.00pm
PM shift times scheduled within 1.00pm-10.30pm
Shifts are spilt across Oaks Mackay Rivermarque Hotel & Oaks Mackay Carlyle Suites
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour
Saturday: $40.05 per hour
Sunday: $46.73 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

hospitality jobs in west mackay qld 4740

Guest Service Agent

Casual Team Member

Dining Attendant

Duty Manager | Kooyong Hotel Mackay

Dining Room Attendant

Room Attendant

Part Time Sales Retail Team Member - Mackay

Kitchen Hand

Catering Services Officer - Sarina Sugar Shed

Food and Beverage Attendant

Assistant Store Manager

Support Services - Dining Attendant & Cleaners

Store Manager

Duty Manager

General Manager - ibis Mackay

Venue Manager

Support Services Manager

RESTAURANT SUPERVISOR (FULL TIME)

Accommodation & Admin Manager

Venue & Event Operations Manager

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