In-Demand It Jobs in West Leederville Wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
14d
IT Systems & Support Coordinator
Trustruct Structural Solutions —Bayswater WA
- $45 - $70 an hour
- Part-time
- CRM software
- In-person
- AI
- Professional development assistance
Quick Apply
Level 1 Service Technician (IT Support)
Epic IT —North Perth WA
- From $7,750 a month
- Full-time
- Azure
- Customer service
- In-person
- Profit sharing
- Employee stock purchase plan
Quick Apply
IT Financial Analyst
APM Group —West Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Agile
- Communication skills
Quick Apply
Response Team (Help Desk) Level 1
TechBrain —Perth WA
- Full-time
- Management
- Microsoft Office
- IT
Desktop Support Engineer L1
Total IT Global —Perth WA
- $28 - $30 an hour
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Junior IT Specialist
Engineering Institute of Technology —Perth WA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Laboratory
- Microsoft Outlook
- Software troubleshooting
- Employee assistance program
14d
Warehouse Pick & Pack Associate (IT Warehouse)
Axiom Technologies —Perth WA
- Full-time
- Warehouse
- Computer skills
- Communication skills
5h
ICT Service Desk Analyst
genU —Perth WA
- $71,786 - $78,355 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
IT Support Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- Microsoft Office
- No degree
- Health insurance
- Parental leave
IT Field Support
Glencore —Perth WA
- Full-time
- Customer service
- Leadership
- Health insurance
- On-the-job training
Early Careers - IT & Digital Internships
Schlumberger —Perth WA
- Doctoral degree
- Engineering
- Master's degree
- Vision insurance
IT Desktop Support Engineer
Axiom Technologies —Perth WA
- Full-time
- Microsoft Outlook
- Computer Science
- Microsoft Office
Desktop Support Analyst
ABN Group —Perth WA
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
IT and Hardware Technician
The Event Mill —Belmont WA
- $76,000 - $80,000 a year
- Full-time
- Software troubleshooting
- In-person
- Employee assistance program
Quick Apply
Full-Stack Support Engineer and Help Desk
TranslatorHQ —Palmyra WA
- $25.17 - $50.00 an hour
- Part-time
- SQL
- In-person
- Internship
Quick Apply
14d
Junior Control Systems and IT/OT Engineer
Yeats Control Systems —Perth WA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
Quick Apply
IT Support Administrator
NES Internal —Perth WA
- Microsoft Office
- Scripting
- Communication skills
IT Technician
IT Hero Pty Ltd —Jandakot WA
- From $31.17 an hour
- Customer service
- Senior Secondary Certificate of Education
- Education
- Travel reimbursement
Quick Apply
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
13d

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it jobs near west leederville wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
14 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it jobs in west leederville wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

IT Systems & Support Coordinator

Level 1 Service Technician (IT Support)

IT Financial Analyst

Response Team (Help Desk) Level 1

Desktop Support Engineer L1

Junior IT Specialist

Warehouse Pick & Pack Associate (IT Warehouse)

ICT Service Desk Analyst

IT Support Analyst

IT Field Support

Early Careers - IT & Digital Internships

IT Desktop Support Engineer

Desktop Support Analyst

IT and Hardware Technician

Full-Stack Support Engineer and Help Desk

Junior Control Systems and IT/OT Engineer

IT Support Administrator

IT Technician

Service Desk Analyst

I want to receive the latest job alert for it in west leederville wa

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