In-Demand Customer experience Jobs in Wellington, Nsw

Senior Payment Services Officer
Monash University —Wellington NSW
- $86,344 - $99,179 a year
- Full-time
- Hybrid work
9d
Retail Casual Team Member - Wellington
The Reject Shop —Wellington NSW
- Weekend availability
- No experience needed
- Employee assistance program
4d
Customer Service Officer
AGnVet Services —Wellington NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
General Industries - Trade Overseer 5D
NSW Department of Communities and Justice —Wellington NSW
- $94,456 a year
- Full-time
- Paid training
- Employee assistance program
3d
Home Care Worker
LiveBetter Aged Care —Wellington NSW
- Part-time
- First Aid Certification
Lead Wind Farm Field Service Technician - Bodangora
GE Vernova —Bodangora NSW
- Overtime
- Customer service
- Leadership
- Communication skills

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Senior Payment Services Officer

Monash University -
Wellington NSW

Apply Now

Job Details

Full-time
$86,344 - $99,179 a year
9 days ago

Full Job Description

The Opportunity

Finance Operations underpins Monash’s research, teaching and operations through precise, efficient, and service-driven support. We manage more than 100,000 purchase orders and invoices annually, process payments for 18,000+ vendors, oversee non-student income with real-time financial insights, and have strong governance and stewardship of Monash financial systems.

We are seeking a Senior Payment Services Officer to join our team in providing high-quality administrative service to support the effective operation of the Payment Services Division. You will have previous exposure to applying tax laws, policies and the highest standard of customer service.

Some key areas of focus include:

Providing excellence in operational administrative, expense management and financial control processes through the review and audit of expense claims in accordance with University policies, procedures and compliance requirements.
Providing sound, accurate and timely advice to support all stakeholders, including staff, students, visitors and approvers, in relation to expense claims, travel, corporate card administration and reimbursement processes.
Implementing and delivering a range of expense management services, including the processing of staff expenses, visitor and student reimbursement claims, and supporting efficient and compliant financial operations.
Administering and maintaining expense management systems including Concur and processing via Frevvo, undertaking corporate card administration activities and ensuring the accurate processing of expense-related transactions.
Processing journals relating to travel and expense transactions, investigating anomalies, resolving discrepancies and maintaining the integrity of financial records.
Maintaining excellent working relationships with internal and external stakeholders in accordance with University policies and procedures, financial delegations, taxation requirements and auditing standards.

This is an opportunity to leverage your knowledge and expertise in an environment of collaboration, innovation, and personal development, contributing to a world-class university that makes a substantial impact around the globe. So, if this sounds like a position that suits your current career focus we look forward to hearing from you!

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Be part of our story. Work with us to #ChangeIt.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [email protected] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Ms Kirsty Lavin, Payment Services Manager, +61 3 9905 0905

Position Description: Senior Payment Services Officer

Applications Close: Sunday 14 June 2026, 11:55pm AEST

Supporting a diverse workforce

Apply Now

Refine Your Search

customer experience jobs in wellington, nsw

Senior Payment Services Officer

Retail Casual Team Member - Wellington

Customer Service Officer

General Industries - Trade Overseer 5D

Home Care Worker

Lead Wind Farm Field Service Technician - Bodangora

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