Overview:
Are you passionate about creating impactful stories in aged care?
Do you have a drive to implement positive Clinical Governance strategies, to create quality care outcomes for older people? This could be the opportunity you've been looking for!
About Us
At Palm Lake Care, care isn’t just what we do it’s who we are. As a proud, family owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued.
Our team is united by a simple promise, I will make a difference for you, right now. That belief drives us to go the extra mile because the little things often matter most. Here, respect is at the heart of every interaction with residents, families, and each other because how we treat people conveys everything about us as a company and you as an individual.
Our Palm Lake Promise to you is that here, you will make a difference.
Position Details
Palm Lake Care Mount Warren Park is seeking a Full Time Clinical Manager to oversee the end-to-end delivery of high-quality clinical care, provide expert guidance to staff and support the Service Manager in operational leadership. With the support of a responsive Central Support Office team, including a Clinical Governance Manager and leads in Clinical Management, Quality and Compliance, you’ll champion best-practice nursing care while fostering a strong, capable clinical team.
Responsibilities
As the Clinical Manager you’ll combine hands-on clinical leadership with strong operational oversight to keep care running seamlessly. Your responsibilities will include:
Administration & Financial
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Oversee resident documentation, clinical supplies, pharmacy, and stock control within budget
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Ensure safe management of medications, controlled drugs, and oxygen supplies
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Contribute to cost-effective planning and high-quality resident care
Resident Care
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Ensure delivery of high-quality, person-centred care aligned with Aged Care Quality Standards
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Oversee accurate clinical documentation and care planning
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Support resident assessments, admissions, and ongoing care reviews
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Encourage resident and family involvement in care decisions
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Ensure compliance with the Charter of Aged Care Rights
Staff Management & Leadership
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Lead recruitment, rostering, performance management, and staff development
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Promote a positive culture of learning, teamwork, and professional accountability
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Ensure nursing staff are appropriately qualified, competent, and supported
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Provide coaching, mentoring, and ongoing education in collaboration with HR
Quality & Continuous Improvement
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Lead clinical meetings, audits, and continuous improvement initiatives
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Manage clinical indicators, mandatory quality reporting, and corrective actions
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Oversee psychotropic management and quality data submissions
Infection Control
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Ensure best-practice infection prevention and control standards are met
What We’re Looking For
To thrive in this role, you will bring a blend of clinical knowledge, leadership, and a passion for clinical excellence.
You’ll need:
Current AHPRA registration as a Registered Nurse
Bachelor of Nursing (or equivalent)
Minimum 5 years’ senior nursing / clinical management experience in Residential Aged Care
Strong knowledge of and compliance with Aged Care Quality Standards and accreditation processes
Working knowledge of AN-ACC and Quality Assurance Programs
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Experience with staff recruitment, onboarding, rostering, performance management and team development.
Proven ability to lead, communicate, and collaborate across management, staff, residents, families, medical officers, and allied health professionals
Demonstrated initiative, accountability, and proactive problem-solving skills
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Current National Police Check & Drivers Licence.
You’ll stand out if you have:
Gerontology Certificate or Diploma (or willingness to obtain)
Experience working closely with Clinical Governance and Quality teams
Knowledge of AutumnCare software (highly regarded)
Why Join Us?
At Palm Lake Care, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:
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Competitive Remuneration
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Collaboration & partnership with a pioneering Central Support Team dedicated to innovation and enhancement.
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A dedicated admissions team to ensure optimal occupancy, leaving you free to focus on your responsibilities.
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Work-life Balance with flexible working hours.
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24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
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Celebrate Milestones with tenure rewards!
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Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued
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Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.
Join a Team That Cares
We believe belonging and connection are fundamental rights of ageing. If you’re ready to make a meaningful impact through the joy of food and hospitality, we’d love to hear from you.
As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, and all walks of life, to apply.
Apply now and become part of a team that truly cares.
All applicants must provide a valid national police check and undergo a pre-employment medical assessment.
Please note, all Palm Lake Care Communities are smoke-free workplaces.
