Senior Administration Officer
Location: Western Sydney, NSW
Employment Type: Part-Time/Full-Time
About Us
Lifetime Comfort Care Pty Ltd is a registered NDIS provider delivering quality disability support services across Western Sydney. Our services include Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), High Intensity Supports, Nursing Care, Community Participation, Transport, Respite, and In-Home Support.
We are seeking a reliable, organised, and experienced Administration Officer to support our office, finance, compliance, and operations functions. This role is suitable for someone who is confident with computers, has sound administration experience, basic financial knowledge, and can manage tasks with accuracy, professionalism, and confidentiality.
About the Role
The Senior Administration Officer will play an important role in supporting the smooth day-to-day running of the office. The successful candidate will assist with administration, finance support, staff records, participant records, compliance documents, timesheet checking, payroll support, spreadsheets, emails, reporting, and general business support.
Key Responsibilities
- Manage daily office administration tasks.
- Maintain accurate staff, participant, and compliance records.
- Assist with invoices, receipts, payments, and basic accounts administration.
- Support timesheet, roster, and payroll checking.
- Prepare spreadsheets, reports, letters, forms, and business documents.
- Manage emails, phone calls, filing, and office documentation.
- Support staff onboarding, training records, and compliance document follow-up.
- Assist with audits, record keeping, and quality documentation.
- Work closely with management, finance, rostering, and operations teams.
- Communicate professionally with staff, participants, families, suppliers, and external stakeholders.
- Maintain confidentiality and handle sensitive information appropriately at all times.
Essential Skills and Experience
- Previous experience in administration, office support, or a similar role.
- Strong computer skills.
- Proficiency in Microsoft Word, Excel, Outlook, and general office systems.
- Experience using CRM, client management, or database systems.
- Basic finance, bookkeeping, or accounts administration knowledge.
- High attention to detail and accuracy.
- Good written and verbal communication skills.
- Strong organisational and time-management skills.
- Ability to work independently, collaboratively, and meet deadlines.
- Professional, reliable, and confidential approach to work.
Preferred Experience
- Previous experience in NDIS, aged care, healthcare, or community services.
- Experience with accounting or payroll-related systems such as Xero, QuickBooks, MYOB, Deputy, Employment Hero, or similar platforms.
- Experience maintaining staff files, compliance records, invoices, rosters, timesheets, or participant documentation.
- Certificate, Diploma, or higher qualification in Business Administration, Bookkeeping, Accounting, Finance, or a related field.
What We Offer
- Supportive and professional team environment.
- Opportunity to work with a growing disability support provider.
- Varied role across administration, finance, compliance, and operations.
- Ongoing training and support.
- Meaningful work supporting quality services for people with disabilities.
How to Apply
Please send your resume and a short cover letter outlining your administration experience, finance or accounts knowledge, computer skills, and experience using CRM or similar office systems.
Only shortlisted applicants will be contacted.
Pay: $36.22 – $39.53 per hour
Work Location: In person
