Position Overview
The Office Manager is responsible for the day-to-day coordination of office operations to ensure
the business runs smoothly, efficiently, and in compliance with relevant legislation and
workplace standards. The role focuses on planning and improving office services, allocating
resources, supervising staff performance, managing office records and accounts, coordinating
with external professionals, and overseeing key personnel activities such as recruitment
support, payroll coordination, training, and performance management. The Office Manager
supports leadership by maintaining strong office systems and service standards across the
business.
Key Responsibilities
Contribute to the planning and regular review of office services, including identifying
improvements, setting priorities, and maintaining office service standards.
Allocate and manage office resources including staff (human resources), workspace, and
equipment to support operational needs.
Assign work to administrative and support staff and monitor performance to ensure tasks
are completed accurately and on time.
Manage office records and accounts, including maintaining organised filing systems,
handling documentation, and coordinating routine administrative reporting.
Liaise with professionals (e.g., accountants, bookkeepers, IT providers, HR advisers, and
other service providers) to coordinate office business and facilitate the resolution of
operational issues.
Ensure office equipment and supplies are maintained, serviceable, and available (ordering,
stock control, maintenance requests, supplier follow-up).
Ensure compliance with occupational health and safety requirements and promote safe
work practices within the office.
Ensure office work complies with relevant government legislation, policies, and procedures,
including privacy/confidentiality and workplace obligations.
Coordinate personnel activities such as hiring support, onboarding, training coordination,
supervision, performance management processes, and payroll administration (or payroll
coordination with the relevant provider).
Essential Requirements
Minimum 1 year of full-time, professional experience as an Office Manager (or closely
related office administration management role) with demonstrated responsibility for office
operations, staff coordination, and records/accounts management.
Experience allocating resources (people, space, equipment) and maintaining efficient office
systems and service standards.
Proven ability to assign tasks, supervise staff, and monitor performance in a professional
workplace environment.
Experience coordinating payroll administration or payroll processes (directly or via an
external provider) and supporting general HR administration (onboarding, training,
performance processes).
Strong organisational skills and attention to detail, including managing records,
documentation, and reporting.
Ability to work independently, manage competing priorities, and maintain confidentiality.
Desirable Skills
Diploma or above in Business Administration, Management, Human Resources, or a related
field.
Experience using common office, payroll, and record-keeping systems (e.g., Microsoft
365/Google Workspace, accounting or payroll platforms).
Knowledge of workplace compliance requirements (WHS, Fair Work obligations, privacy and
record-keeping).
Experience in a customer-focused, fast-paced environment (e.g., automotive rental,
tourism, or services).
Employment Conditions
This is a full-time role based on 38 hours per week. Standard hours are rostered according to
business needs, with reasonable additional hours as required.
Pay: $80,000.00 – $82,000.00 per year
Benefits:
Work Location: In person
