In-Demand Volunteer recruiter Jobs in Victoria

Avaya Contact Center Support Specialist
Infosys —Melbourne VIC
- $82,544 - $87,992 a year
- Weekend availability
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
12d
IP Voice UC Operations
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
- Health insurance
- Parental leave
Oracle Database Administrator
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Oracle
- Management
- Computer Science
- Health insurance
- Parental leave
4d
IP Voice UC Lead Consultant
Infosys —Melbourne VIC
- $129,311 - $142,018 a year
- On call
- Computer Science
- Master's degree
- Administrative experience
- Health insurance
- Parental leave
Lead Recruiter, APAC
OpenTable —Melbourne VIC
- Management
- Recruiting
- In-person
- Annual leave
- Parental leave
Quick Apply
Operation Manager - Infrastructure
Infosys —Melbourne VIC
- $129,311 - $142,018 a year
- Communication skills
- Health insurance
- Parental leave
Site Core
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Vital signs
- Azure
- APIs
- Health insurance
- Parental leave
14d
Vehicle Service Technicians - Working Holiday Visa Opportunities - Relocate to Melbourne
Tesla —Mulgrave VIC
- Full-time
- Mechanic experience
- Communication skills
- Employee stock purchase plan
- Parental leave
IP Voice UC Senior Consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- On call
- Management
- Computer Science
- Bachelor's degree
- Health insurance
- Parental leave
Senior Consultant - Acurity
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- SQL
- Bachelor's degree
- IT
- Health insurance
- Parental leave
6d
Principal Consultant - Program Management
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Hybrid work
- Azure
- PMP
- AWS
- Health insurance
- Parental leave
Avaya Senior Consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Weekend availability
- CRM software
- Computer Science
- Salesforce
- Health insurance
- Parental leave
VP of Global Content
Xero —Hawthorn VIC
- $250,000 - $300,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
- Health insurance
- Dental insurance
Engineering Operations
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Management
- Computer Science
- Master's degree
- Health insurance
- Parental leave
Program Architect
Infosys —Melbourne VIC
- $127,971 - $141,157 a year
- Computer science
- Azure
- Computer Science
- Health insurance
- Parental leave
3d
OCI cloud Infrastructure Senior Administrator
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Management
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
6d
EUC Support Engineer
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Microsoft Outlook
- Management
- Microsoft Office
- Health insurance
- Parental leave
5d
Coordinator, P&C
NextSense —Blackburn VIC
- $82,105 - $99,051 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Parental leave
4d
Human Resources Business Partner-Generalist
Infosys —Melbourne VIC
- Administrative experience
- Communication skills
- Analytics
- Health insurance
- Parental leave
Sales Specialist, Infusion Therapies & Platforms
Baxter —Brunswick VIC
- Management
- Sales
- Marketing
- Annual leave
10d

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Avaya Contact Center Support Specialist

Infosys -
Melbourne VIC

Apply Now

Job Details

$82,544 - $87,992 a year
12 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Gym membership
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Computer Science
Master's degree
VoIP
Bachelor's degree
Network protocols
Communication skills
Information Technology

Full Job Description

About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description: We’re looking for Associate Consultant – Avaya Contact Center to join our team.
The Avaya Contact Center Operations & Support Specialist is responsible for the end-to-end administration, configuration, maintenance, and support of Avaya UC (Unified Communications), CC (Contact Center) solutions, Verint and Guardian products. The role ensures uninterrupted contact center operations, efficient call routing, compliance with business announcements, system patching, and coordination across telephony, WFO, CRM, and infrastructure layers.
Location: Melbourne
Salary: 82,544-87,992 AUD Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.
Roles and Responsibilities:

Technical Support: Avaya CM, SM, SMGR, SBC, AES, Breeze, AMS, Aura messaging, Avaya messaging, Avaya media GWs, Soft clients (One-x, workplace, workspace), AADS, SAL, Utility servers, POM, AACC, AEP and Avaya recorders.
- Nortel CS1K, Call pilot.
- Verint Recorder, Speech analytics, QM, DPA, Customer feedback and Workforce management.
- Guardian servers VOIP GWs, Guardian soft clients, Guardian switches, Guardian SBCs.
Implementation & Configuration: Install, configure, and upgrade Avaya voice, Nortel, Verint and Guardian solutions, including Creation of Skill, VDN, Campaign, Call Routing, Vectors & Announcements.
Customer Interaction: Provide remote or onsite support to clients, ensuring adherence to Service Level Agreements (SLAs).
System Maintenance: Perform routine maintenance, proactive monitoring, monthly patching, and health checks on systems. Perform PVTs intrusively.
Troubleshooting: Analyse call flows, troubleshoot voice quality issues, and provide root cause analysis.
Support Readiness: 24*7 shift work / On-Call support readiness over weekend and after hours.

Essential:

Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Over 5 years of experience in Support, operations and implementations, specifically focusing on Avaya Contact Center and related technology platforms.

Preferred:

Certifications: Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS) preferred.
Experience: Previous experience supporting Avaya Aura, Contact Center (Elite/Experience Portal), Nortel, Verint and Guardian products.

ADDITIONAL

Excellent customer-facing skills
Excellent written and verbal communication skills
Strong attention to detail and outstanding analytical and problem-solving skills.
Strong understanding of IP networking, VoIP, SIP protocols, and Linux.
Knowledge of Windows and Linux server environments

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

Income Protection Insurance
Paid Parental and Volunteer leaves
Employee Assistance Program (EAP)
Flexible working arrangements (hybrid, reviewed case-by-case basis)
Health Insurance Discount and Well-being Program
Access to Fitness and Gym Memberships
Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Apply Now

Refine Your Search

volunteer recruiter jobs in victoria

Avaya Contact Center Support Specialist

IP Voice UC Operations

Oracle Database Administrator

IP Voice UC Lead Consultant

Lead Recruiter, APAC

Operation Manager - Infrastructure

Site Core

Vehicle Service Technicians - Working Holiday Visa Opportunities - Relocate to Melbourne

IP Voice UC Senior Consultant

Senior Consultant - Acurity

Principal Consultant - Program Management

Avaya Senior Consultant

VP of Global Content

Engineering Operations

Program Architect

OCI cloud Infrastructure Senior Administrator

EUC Support Engineer

Coordinator, P&C

Human Resources Business Partner-Generalist

Sales Specialist, Infusion Therapies & Platforms

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